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Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
Job Source: Beacon HillBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillNew Lenox School District
New Lenox, IL, United States
Position Type: Technology/Technology Support Specialist - Level 2 Date Posted: 6/6/2024 Location: Haven Administration Center Date Available: ASAP New Lenox School District 122 is looking to hire a Mid Level District Technician starting as soon as possible. Position Title: Mid Level District Technician Report To: Director of Technology Benefi
Job Source: New Lenox School DistrictManagement Applications, Inc.
Naperville, IL, United States
High Level IT Professionals for Cook County Hospital Entity Management Applications, Inc., a leading provider of Managed IT Services is seeking high-level IT professionals to support a contract serving a Hospital Entity in Cook County, IL. Background Through the hiring of IT professionals this Entity expects to meet the following business goals and
Job Source: Management Applications, Inc.The LaSalle Group
Naperville, IL, United States
LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team. This is a 100% rem
Job Source: The LaSalle GroupMarquette Bank
Orland Park, IL, United States
If making an impact is important to you, you belong on the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition
Job Source: Marquette BankSilver Cross Hospital
New Lenox, IL, United States
Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve...and for each other. Come join us! It's the way you want to be treated. Summary: Serves as first level of support for end users. Provides support with
Job Source: Silver Cross HospitalOrbus Exhibit & Display Group
Woodridge, IL, United States
Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chi
Job Source: Orbus Exhibit & Display GroupNaperville, IL, United States
LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team. The core services of this client are in the areas of help desk, systems engineering, network engineering and cloud services. We are looking to hire an individual to join their service team.
Level 2 Support Technician Responsibilities:
Respond to incidents assigned to the Level 2 ticket queue and resolve client problems via telephone or in-person
Provide level 2 technical support
Troubleshoot software, hardware and mobile device problems
Document client incidents in a ticket management system
Deploy OS image builds to PC devices and perform post image system configuration
Interact with client end-users and co-workers to diagnose and resolve problems
Analyze, resolve, track, escalate and accurately document various technical problems
Support feature, functionality and usage of specific applications
Stay current on and adhere to established policies, procedures, documentation and technologies key to long-term success
Build positive relationships with both client and teammates
Level 2 Support Technician Requirements: Relevant educational degree/certificate or equivalent experience
2+ years of hands-on desktop support experience; strong customer service skills
Experience with image deployment methods examples include SCCM, Intune, PXE Boot or Autopilot
Knowledge in Microsoft Office (i.e. Outlook, Word, Excel, PowerPoint, Access)
Knowledge in Office365 Exchange Online administration
Knowledge in Microsoft Windows, macOS, Android and iOS Operating Systems
Knowledge of Citrix and VPN
Knowledge of Active Directory and user account changes
Technical aptitude with strong PC and mobile device literacy skills
Self-starter with a desire to learn and that works well in a team environment
Strong written and verbal communication skills; attention to detail
Ability to follow, adhere to and offer improvement to documented processes
If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you! If you are interested in learning more, please apply today.
Thank you,
Alec Berry
Project Manager - Technology Services
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
Email Alert for Level 2 IT Support Technician jobs in Naperville, IL, United States
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