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WSFS Bank
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Job Source: America's Pharmacy Group, LLCBrown Brothers Harriman & Co.
Philadelphia, PA, United States
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application! What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever y
Job Source: Brown Brothers Harriman & Co., PA, United States
Overview
This is a hybrid role based in Malvern, PA.
CubeSmart is currently seeking a Relationship Manager to join the Third Party Management team at our corporate office in Malvern, PA. The Relationship Manager serves as the primary contact and first line of support for third party management owners.
Who we are:
At CubeSmart, we’re intentional about culture. You can experience it everywhere from our mission statement of “genuine care” to our “It’s What’s Inside That Counts” tagline to calling each other “teammates” rather than employees. This spirit fosters a fun and collaborative environment that has resulted in our rapid growth and being recognized amongst the top in our industry.
CubeSmart’s award-winning team is made up of people who genuinely care. Teammates care about our customers and the life events and/or business needs they are facing. Teammates are passionate, responsible and understanding. The CubeSmart team is made up of people who have a can-do attitude, are committed to their own success and the success of the company, and lead by example.
If this sounds like a team and culture that matches your personal values and motivations, we want to hear from you.
Responsibilities
The Relationship Manager is the primary point of contact for our Third Party Management owner relationships. These relationships own self-storage facilities and outsource the management and day-to-day operations to CubeSmart. The Relationship Manager serves as the primary contact and the first line of support for third party management owners. The role requires significant analytical and problem solving skills. This position is fast paced and requires the ability to multi-task.
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Build strong, proactive, customer service based/focused relationships with assigned owners
Quickly and professionally respond to owners’ needs, requests and situations
Ability to facilitate conversations and serve as an interface within all facets of store operations – Accounting, HR, Legal, Marketing, Operations, Risk Management, etc. to find solutions to owner issues and concerns
Research and respond to store level issues such as staffing, expenses, etc.
Understand financials and business practices related to self-storage
Evaluate facility performance and productivity
Use quantitative and analytical reasoning to assess and effectively improve facility operations
Understand and converse with owners on budgets, financials, marketing and operations reports
Oversee the budget development process and create projections for new sites
Complete new store onboarding items as needed
Participate in presentations to potential owners
Communicate clear and accurate information with teammates, field staff, and management
Qualifications
Bachelors Degree (BA/BS)
Effective interpersonal and communication skills
Developed knowledge and understanding of accounting function and ability to read financial statements
Detail oriented; organized; ability to perform duties with a high level of accuracy
Must have a strong customer service mentality
Must have strong problem-solving and follow-through skills
Able to work independently with minimal supervision
Computer skills; data entry and spreadsheet software capabilities
Previous Self-Storage and QlikTech / QlikView experience a plus
Experience in Large (1000+) company preferred.
Proficiency in MS Word, Excel, PowerPoint and Outlook as well as data entry and spreadsheet software capabilities
Travel
Occasional travel by personal car, train and/or airplane.
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Email Alert for Relationship Manager jobs in , PA, United States
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