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Mission Fed
San Diego, CA, United States
Contact Center - Telephone Consultant II Administrative - Horizon Center, San Diego, California, United States of America Job Description Posted Thursday, May 16, 2024 at 4:00 AM Do you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Te
Job Source: Mission FedSociety of Workforce Planning Professionals
San Diego, CA, United States
What You Will Do Customer Contract Center Business Analyst will serve as primary application analyst supporting the SRS Patient Contact Center software tools and reporting on Business Intelligence tools and phone software tools as well given support in payroll administration services . Gather, analyze, and document Business Intelligence requirement
Job Source: Society of Workforce Planning ProfessionalsMission Fed
San Diego, CA, United States
Administrative - Horizon Center, San Diego, California, United States of America Job Description Posted Friday, May 24, 2024 at 4:00 AM How does working with a great team where you will feel supported and appreciated sound? Want to work somewhere you can really have an impact? If this sounds interesting to you, below are a few more details. The
Job Source: Mission FedMyPoint Credit Union
San Diego, CA, United States
MyPoint Credit Union is a member-owned financial institution that first opened its doors in 1948 to serve the community. MyPoint has now proven itself to be the financial services leader within the community and the region. Come join our family! MyPoint is seeking a Full Time Contact Center Specialist for our Kearny Mesa office. The position will
Job Source: MyPoint Credit UnionGreenpath
San Diego, CA, United States
REQUIREMENTS * Pay: Based on varied factors, typically around $17.00 *Work from home positions are expected to start July 22nd . You’ll be trained to handle a variety of calls over the course of your 1st year of employment. *Fluency in Spanish and English required *Ability to type 40 words per minute at 80% accuracy is required *Due to contra
Job Source: GreenpathMyPoint Credit Union
San Diego, CA, United States
MyPoint Credit Union is a member-owned financial institution that first opened its doors in 1948 to serve the community. MyPoint has now proven itself to be the financial services leader within the community and the region. Come join our family! MyPoint is seeking a Part-Time Contact Center Specialist for our Kearny Mesa office. The position will
Job Source: MyPoint Credit UnionNavy Federal Credit Union
San Diego
Overview Level II To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure, differentials, and equity; incentive pay; and job documentation, analysis, and evaluatio
Job Source: Navy Federal Credit UnionNavy Federal Credit Union
San Diego, CA, United States
Navy Federal Credit Union Compensation Consultant II/Senior San Diego , California Apply Now To develop, administer and support Navy Federal's Compensation Program ensuring its ability to attract, retain and motivate qualified employees. Program components include but not limited to: merit and performance management; salary structure,
Job Source: Navy Federal Credit UnionSan Diego, CA, United States
Do you live and breathe member service? Are you passionate about providing solutions to members and working in an ultra-fast paced environment? If so, a role as a Telephone Consultant might be just right for you!
This role supports our members who call in to the 800 number. In the Contact Center, we're processing transactions, solving problems, providing information, and making product and service referrals to our members. Do you have what it takes to join our elite Team of Telephone Agents?!
If this sounds interesting to you, below are a few more details.
Delivers stellar telephone service and call resolution to members on a wide array of inquiries by servicing incoming calls and executing transactions within pre-defined service parameters. Serves as a trusted member advisor and advocate taking ownership of the call, using effective problem resolution techniques, and ensuring follow-through to satisfy the member at the point of contact.
Handles calls from at least 3 queues gaining proficiency in credit card, online banking / mobile app, consumer loan, knowledge.
Creates a positive, dazzling member service experience to both internal and external members by consistently exceeding their expectations in a courteous, knowledgeable, and professional manner.
Here is what we are looking for: The nicest people in the world. No, really. We love our members and want the best for them!
Awesome customer service skills!
New Team Members with positive outlooks, that can meet challenges with a "can-do" attitude and maintain a high level of accountability for themselves and their team.
What we offer: One of San Diego and the nation's Top Workplaces three years running!
Great team and company culture!
You can't beat a role in sunny San Diego!
18 days of PTO in your first year plus 12 holidays a year!
6% - 8% 401(k) match
Full benefits package including medical, dental, vision, life insurance, etc.
Base Pay/Salary: $20.00 - $25.00 an hour
The hourly rate range that we expect to pay for this position is $20.00 - $25.00. Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.
Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act ("CCPA")/ California Privacy Rights Act (CPRA) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the CCPA/CPRA notice provides the disclosures required by the CCPA/CPRA and applies only to applicants who are subject to the CCPA/CPRA.
Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status, or any other class protected by law. INDTC
Email Alert for Contact Center - Telephone Consultant II jobs in San Diego, CA, United States
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