Senior UX Designer

Rockville, MD, United States

The ideal candidate will bring strong design thinking and collaboration skills for working with cross-disciplinary teams and clients, demonstrated experience delivering user-centered solutions that meet clients’ requirements and product constraints, and a can-do attitude that involves continuous learning and growth

BA/BS plus 5 years of experience OR the equivalent combination of education and experience

UX certification and background in social sciences, human-computer interaction, technology, communications, or design

Experience as a design thinking facilitator leading collaborative working sessions

Strategic thinker with a product mindset

Demonstrated experience producing UX artifacts to facilitate group alignment and inform design decisions

Ability to identify underlying issues and design practical solutions to address user needs, meet client expectations, and align with development constraints

Ability to manage competing project demands while maintaining a high attention to detail

Possess strong written, verbal, and presentation skills for team, client, and stakeholder interactions

Collaborates with diverse stakeholders and promotes principles of accessibility, diversity, equity, and inclusion in UX practices

Pushes work forward as needed by “managing up” or “managing across” with tact

Is intellectually curious and motivated to learn new skills, without losing sight of day-to-day responsibilities and priorities

Responsibilities Work with clients and teams to define problems, understand client motivations and user needs, and design human-centered solutions for complex business problems

Steward clients and teams through design thinking processes and advise on the research and design methods that are most appropriate for project requirements, goals, and constraints

Facilitate discovery efforts (e.g., workshops, user research, landscape analyses, heuristic evaluations) and translate findings into actionable recommendations

Develop visual artifacts (e.g., user flows, personas, journey maps, wireframes, service blueprints) to document design decisions and to move team and client collaboration forward

Maintain knowledge of evidence based UX research and design best practices, including federal web standards, the US Web Design System, and accessibility requirements

Coordinate with development teams to move designs through the development process, providing review and guidance as needed

Conduct usability testing and site audits in close collaboration with the product team before launch

Contribute to Abt’s UX practice and wider community by presenting on user-centered design to a range of internal and external audiences

Abt Associates provides market-competitive salaries and comprehensive employee benefits

This position offers an anticipated annual base salary range of approximately $105,120 to $136,656 and may vary by ten percent depending on candidate geographic location

Qualifications The ideal candidate will bring strong design thinking and collaboration skills for working with cross-disciplinary teams and clients, demonstrated experience delivering user-centered solutions that meet clients’ requirements and product constraints, and a can-do attitude that involves continuous learning and growth

BA/BS plus 5 years of experience OR the equivalent combination of education and experience

UX certification and background in social sciences, human-computer interaction, technology, communications, or design

Experience as a design thinking facilitator leading collaborative working sessions

Strategic thinker with a product mindset

Demonstrated experience producing UX artifacts to facilitate group alignment and inform design decisions

Ability to identify underlying issues and design practical solutions to address user needs, meet client expectations, and align with development constraints

Ability to manage competing project demands while maintaining a high attention to detail

Possess strong written, verbal, and presentation skills for team, client, and stakeholder interactions

Collaborates with diverse stakeholders and promotes principles of accessibility, diversity, equity, and inclusion in UX practices

Pushes work forward as needed by “managing up” or “managing across” with tact

Is intellectually curious and motivated to learn new skills, without losing sight of day-to-day responsibilities and priorities

Responsibilities Work with clients and teams to define problems, understand client motivations and user needs, and design human-centered solutions for complex business problems

Steward clients and teams through design thinking processes and advise on the research and design methods that are most appropriate for project requirements, goals, and constraints

Facilitate discovery efforts (e.g., workshops, user research, landscape analyses, heuristic evaluations) and translate findings into actionable recommendations

Develop visual artifacts (e.g., user flows, personas, journey maps, wireframes, service blueprints) to document design decisions and to move team and client collaboration forward

Maintain knowledge of evidence based UX research and design best practices, including federal web standards, the US Web Design System, and accessibility requirements

Coordinate with development teams to move designs through the development process, providing review and guidance as needed

Conduct usability testing and site audits in close collaboration with the product team before launch

Contribute to Abt’s UX practice and wider community by presenting on user-centered design to a range of internal and external audiences

Benefits Abt Associates provides market-competitive salaries and comprehensive employee benefits

This position offers an anticipated annual base salary range of approximately $105,120 to $136,656 and may vary by ten percent depending on candidate geographic location

The World at Abt

Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Associates. Creating a more equitable and sustainable world is no small task, but we are driven by big challenges...

We are a team of 4,000 people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment and energy do we affect change and push the boundaries of what’s possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.

To thrive at Abt is to embrace flexibility and freedom. We’ll enable your entrepreneurial spirit to design your work as you deem fit, balancing your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we’ll do the same for you.

Ready to embrace rewarding and meaningful work? Now’s your chance.

The Opportunity

Abt Associates seeks an experienced User Experience (UX) Designer to support the research, design, and development of data-intensive products, applications, and dashboards for our federal government clients. An interest in working in a mission-oriented consulting environment focused on improving the lives of people worldwide is important for this position. The ideal candidate will bring strong design thinking and collaboration skills for working with cross-disciplinary teams and clients, demonstrated experience delivering user-centered solutions that meet clients’ requirements and product constraints, and a can-do attitude that involves continuous learning and growth.

Core Responsibilities

• Work with clients and teams to define problems, understand client motivations and user needs, and design human-centered solutions for complex business problems.

• Steward clients and teams through design thinking processes and advise on the research and design methods that are most appropriate for project requirements, goals, and constraints.

• Facilitate discovery efforts (e.g., workshops, user research, landscape analyses, heuristic evaluations) and translate findings into actionable recommendations.

• Develop visual artifacts (e.g., user flows, personas, journey maps, wireframes, service blueprints) to document design decisions and to move team and client collaboration forward.

• Maintain knowledge of evidence based UX research and design best practices, including federal web standards, the US Web Design System, and accessibility requirements.

• Coordinate with development teams to move designs through the development process, providing review and guidance as needed.

• Conduct usability testing and site audits in close collaboration with the product team before launch.

• Contribute to Abt’s UX practice and wider community by presenting on user-centered design to a range of internal and external audiences.

What We Value

• BA/BS plus 5 years of experience OR the equivalent combination of education and experience.

• UX certification and background in social sciences, human-computer interaction, technology, communications, or design.

• Experience as a design thinking facilitator leading collaborative working sessions.

• Strategic thinker with a product mindset.

• Demonstrated experience producing UX artifacts to facilitate group alignment and inform design decisions.

• Enthusiasm for designing data-intensive products, applications, and dashboards.

• Ability to identify underlying issues and design practical solutions to address user needs, meet client expectations, and align with development constraints.

• Ability to manage competing project demands while maintaining a high attention to detail.

• Possess strong written, verbal, and presentation skills for team, client, and stakeholder interactions.

• Collaborates with diverse stakeholders and promotes principles of accessibility, diversity, equity, and inclusion in UX practices.

• Pushes work forward as needed by “managing up” or “managing across” with tact.

• Is intellectually curious and motivated to learn new skills, without losing sight of day-to-day responsibilities and priorities.

What We Offer

Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.

This position offers an anticipated annual base salary range of approximately $105,120 to $136,656 and may vary by ten percent depending on candidate geographic location. Salary offers are made based on internal equity and market analysis.

Disclaimer: Abt Associates will never ask candidates for money in exchange for an offer of employment.

#LI-SM2 #LI-Remote #LI-Hybrid Company information

Abt Associates is a global leader in research, evaluation and program implementation; driving innovation and measurable impact for more than 50 years. What sets us apart is our evidence-based and multi-disciplinary approach to solving tough challenges in health, social and environmental policy and international development. Specific areas we work in include: • Health • Education and workforce development • Climate change and the environment • Food security and agriculture • Housing and communities • Survey and data collection Abt is a mission-driven company with a staff of 2,600. Our focus is on using evidence and cutting-edge methods to improve the lives and economic well-being of people worldwide.

Consulting, Data Analytics, Education, Healthcare, Healthcare Consulting, Data Science and Analytics, Management Consulting, Government, Social Services, Public Sector

Company Specialties:

research, consulting, technical assistance, data collection, and survey research

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