Clinic Supervisor of Pediatric Dentistry OFS

San Francisco, CA, United States

Clinic Supervisor of Pediatric Dentistry OFS

Dental Center

Full Time

77592BR

Job Summary

Reporting to the Director of Clinical Operations and the Division Chair, the OFS Supervisor will be responsible for supervising services, staff and sychronization of the operational services for Pediatric Dentistry Clinics on Parnassus and Mission Bay sites, including Faculty Practice, Postgraduate Clinic, Predoctoral Clinic, as well as off site clinics: Tenderloin Clinic, Peltaluma Clinic, UC Oakland Children Hospital Clinic, and other affiliated clinics within Pediatric Dentistry. The incumbent will perform the supervision of patient reception, clinic and OR scheduling, staffing, billing and clinical oversight and will ensure patient-centric access services are delivered smoothly and efficiently.

Under the direction of Director of Clinical Operations and the Division Chair, the OFS supervisor will assist in management decision and strategic planning as it relates to the implementation of departmental policies and procedures, and will provide analysis in a variety of complex situation encompassing all areas of responsibility. They will also work with Dental Center Patient Billing Unit to enhance billing workflows/procedure across Pediatric Dentistry clinics.

The OFS Supervisor has a dotted reporting line to the Division Chief and will serve as a liaison between faculty, residents and staff. They will collaborate with Dental Center leadership to identify and proactively mitigate issues which create barriers to clinics access and patient flow. The supervisor will be responsible for creating and maintaining a goal-oriented climate of cross-team collaboration for effective problem solving, conflict resolution, support for organizational values and standard work.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF School of Dentistry, Department of Orofacial Sciences is an exciting academic and clinical enterprise, the role of which is teaching and practicing the diagnosis and treatment of localized and systemic oral diseases and developmental conditions and advancing knowledge about them.

Several clinical disciplines comprise this Department including Craniofacial Anomalies, Oral Medicine, Oral Pathology, Oral Radiology, Orthodontics, Pediatric Dentistry and Periodontology. Cross-disciplinary clinical, teaching and research activities characterize this Department, which benefits from strong interactions within the Dental School, other campus Schools and the Medical Center. Educational activities are broad, providing both predoctoral and postdoctoral students alike with a strong basis of knowledge and clinical experience.

Postgraduate programs in Orthodontics, Pediatric Dentistry, Periodontology and Oral Medicine complete the department's instructional activities. Research in the Department covers a broad spectrum of basic, translational, and clinical sciences that complement the clinical activities of the Department.

Required Qualifications

Bachelor's degree in related area and / or equivalent combination of experience / training.

Minimum 3+ years of related experience and 1+ years of supervisory experience

Skills to supervise support staff in clinic / center administration, and to effectively manage multiple priorities in a fast-paced, dynamic environment.

Knowledge of business software and specialized applications and data management systems used in clinic / center operations.

Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.

Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.

Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.

Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters.

Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.

Preferred Qualifications

N/A

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004172 AMBUL CARE ADMSTN SUPV 1

Job Category

Dentistry, Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Fully Onsite, Parnassus Heights (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F, 8:00am - 5:00pm

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