Receptionist
Bethpage, NY, United States
Overview
Are you someone who works well with a team, someone who can offer a helping hand when needed, is motivated, that can multitask and can provide excellent customer service?
If you said yes, you’re just what we need!
Based out of our Bethpage, NY location, the Receptionist is responsible for answering all incoming calls and greeting all visitors of the company. Oversees the lobby at all times.
ABI offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
This role is a full-time position with a standard work schedule Monday-Friday . It may be necessary to work overtime depending on business needs.
Pay range is $16-$17 an hour, depending on experience.
Responsibilities
Greets all visitors and examinees and directs them appropriately.
Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers’ name and nature of the call, then routes the call appropriately.
Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily.
Maintains office inventory and places supply orders when needed.
Performs clerical duties such as typing, filing, emailing, and proofreading as required.
Oversees the cleanliness of the lobby and reports any issues or repairs needed to management.
Promotes effective and efficient utilization of clinical resources and supplies.
Protects examinee rights by maintaining confidentiality of personal and financial information at all times.
Participate in various educational and or training activities as required.
Customer Service
Administrative Assistant
Office Manager
Office Assistant
Qualifications
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience.
Experience in a medical office preferred
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must be a qualified typist with a minimum of 40 W.P.M
Must be able to maintain a quality assurance accuracy of 90%.
Ability to follow instructions and respond to managements’ directions accurately
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must maintain a professional and clean appearance at all times consistent with company standards.
WHO WE ARE:
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans