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Great American Insurance Group
, OH, United States
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and cas
Job Source: Great American Insurance GroupBlack Fork Strategies
Columbus, OH, United States
Field Forward Ohio Field Forward Ohio is an Ohio-based engagement firm that focuses on all aspects of community and electoral field work: voter engagement and registration, petition collection, canvass programs, and door-to-door campaign work. At Field Forward Ohio, we anchor winning campaigns while building long-term power for the communities in
Job Source: Black Fork StrategiesCVS Health
Columbus, OH, United States
CVS Health Lead Director, Data Science New York , New York Apply Now Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in
Job Source: CVS HealthPublic Consulting Group
Columbus
**Overview** **About Public Consulting Group** Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to d
Job Source: Public Consulting GroupOhio Department of Education and Workforce
Columbus, OH, United States
About Us The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio’s 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opp
Job Source: Ohio Department of Education and WorkforceMindshare Media Ltd
Columbus, OH, United States
Data, Analytics & InsightNew York,New York Department & Job Summary – Mindshare Data Strategy & Analytics The Performance Analyst works cross-functionally alongside Mindshare’s Planning, Activation, and Data Operati ons & Tech teams, to uniquely understand, analyze, and deliver on clients' most-valuable business outcomes and acce
Job Source: Mindshare Media LtdMeta
Columbus
**Summary:** As a Data Science Manager at Meta, you will help shape the future of the experiences we build for billions of people and hundreds of millions of businesses, creators, and partners around the world.You will apply your people leadership, project management, analytical, and technical skills, creativity, and product intuition to one of the
Job Source: MetaMheducation
Columbus, OH, United States
Overview Impact the Moment McGraw Hill, the leading provider of digital and print educational materials, is looking for a Vice President of Data & Analytics to lead our efforts in transforming data into actionable insights supporting strategic decision-making and innovation across company. They will act as a strategic partner to various busine
Job Source: MheducationWesterville, OH, United States
Description
The Director, Data Science & Customer Analytics will develop and leverage data-driven insights to drive strategic decision-making and business growth. Leads a team of data scientists to develop innovative data strategies, conduct advanced analytics, develop predictive models and generate actionable recommendations to increase customer lifetime value, improve customer retention and drive marketing effectiveness and efficiency. Partner closely with the Marketing, Finance, Merchandising, Stores and eCommerce teams to activate data-driven insights.
1. Lead a high-performing team of data scientists in collecting, analyzing and interpreting customer data to uncover actionable insights. Provide guidance and support to ensure the successful execution of projects.
2. Apply data analytics to understand customer behavior, preferences and trends, and provide actionable recommendations to enhance customer satisfaction, acquisition, retention and cross-selling opportunities.
3. Oversee the design and implementation of advanced analytical models and algorithms to extract valuable insights from large volumes of customer data, such as segmentation, predictive modeling, customer lifetime value analysis and churn prediction.
4. Creates actionable, data-driven insights from customer data to drive personalization within and across channels.
5. Lead digital marketing personalization test and learn, including learning agenda, test design, performance measurement and recommendations. Partner with agency consultants, creative, content and CRM teams to roll out winning tests to drive incremental sales and conversion.
6. Develop and maintain customer dashboards and reports that provide relevant and actionable information about customer file health, customer segment migration and customer LTV to inform customer and marketing strategy.
7. Collaborate with internal stakeholders, including CRM, Loyalty, eCommerce, Merchandising, Finance and Strategy, to understand their analytical needs and provide insights to support their decision-making processes. Present findings and recommendations to senior leadership and executives.
8. Ensure data quality, integrity and security by establishing and enforcing best practices for data collection, storage, processing and analysis. Collaborate with cross-functional teams, such as IT and Legal, to ensure compliance with data protection regulations.
9. Stay up to date with the latest trends, developments and best practices in customer analytics, data science and related technologies. Evaluate and recommend new tools, technologies and methodologies to enhance the customer analytics capabilities of the organization.
10. Foster a culture of continuous learning and improvement within the data science and analytics team. Encourage experimentation, innovation and the adoption of best practices in data-driven decision-making.
Qualification
1. Bachelor’s degree in Statistics, Mathematics, Data Analytics, Computer Science, or related quantitative field required. Master’s degree preferred.
2. 10+ years of related experience in customer data and advanced analytics required.
3. 5+ years of proven experience in leading and managing high-performing teams of data scientists and analysts. Strong project management skills, including the ability to prioritize tasks, manage resources and deliver projects on time and within budget.
4. Proficiency in programming languages such as SQL and Python required, along with experience using data manipulation and analysis libraries.
5. Experience with cloud-based platforms such as Snowflake preferred.
6. In-depth knowledge of statistical analysis, data modeling and machine learning techniques. Hands-on experience with customer segmentation, predictive modeling, data mining and customer journey analysis.
7. Expert knowledge of test design methodologies.
8. Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences. Strong interpersonal skills and the ability to collaborate effectively with stakeholders at all levels of the organization.
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We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
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Email Alert for Director, Data Science & Customer Analytics jobs in Westerville, OH, United States
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