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Medix
Carrollton, TX, United States
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. This role is essential for providing tier 2 technical support and Mac support at the headquarters and various client sites. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastruct
Job Source: MedixNETRIO
McKinney, TX, United States
Job Description About Netrio Netrio, a globally diverse and US-based Managed Service Provider, is committed to delivering world-class technology support services. Our focus is on empowering our clients to excel in their respective fields. We are growing and seeking a skilled and dedicated Network Engineer to join our diverse team in McKinney, TX.
Job Source: NETRIONETRIO
McKinney, TX, United States
Job Description About Netrio Netrio, a globally diverse and US-based Managed Service Provider, is committed to delivering world-class technology support services. Our focus is on empowering our clients to excel in their respective fields. We are growing and seeking a skilled and dedicated Network Engineer to join our diverse team in McKinney, TX.
Job Source: NETRIOCross Timbers Veterinary Center and Boarding Facility
McKinney, TX, United States
Who we are:: Cross Timbers Veterinary Center and Boarding Facility in McKinney TX is looking for a part time associate veterinarian to join our growing practice. We are a full-service multi-doctor hospital that provides quality veterinary care for dogs and cats as well as the occasional exotic. Our doctors enjoy practicing in a modern facility equ
Job Source: Cross Timbers Veterinary Center and Boarding FacilityHHB Restaurant Recruiting
McKinney, TX, United States
Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in McKinney, TX As a Restaurant Manager
Job Source: HHB Restaurant RecruitingProtouch Staffing
McKinney, TX, United States
Radiology Technologist-McKinney, TX Shift : Full Time: Night, Days, Evenings Days : Saturday, Sunday, and Monday (9:00 AM - 9:30 PM) Nights : Tuesday - Friday (8:30 PM - 7:00 AM) Evenings : TBA Position Summary: Performs superior/quality Diagnostic images under the guidance of a Radiologist of all ages. Maintains a safe and therapeutic diagno
Job Source: Protouch StaffingInfojini Healthcare
Mckinney
ID: 48441233 Shift: 12 HR Nights 19:00-07:00 Description: Job Specific Notes: Multimodality TechnologistShift: Thursday - Saturday 7:00pm-7:30amMulti-Modality Functions: CT and X-RaySign-On Bonus: $5,000 (external candidates only)Setting: HospitalLocation: BSW Medical Center McKinneyBENEFITSOur competitive benefits package empowers you to live well
Job Source: Infojini HealthcareHHB Restaurant Recruiting
McKinney
Job Description Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in McKin
Job Source: HHB Restaurant RecruitingMcKinney, TX, United States
Job Description
Who are we looking for?
Our team is looking for a dedicated technologist to join our family of diverse professionals in a highly supportive environment. The ideal candidate should have experience working with an MSP with a wide variety of clients.
Self-directed initiators. Those who take ownership of their work and need no prompting to drive productivity.
Solution Providers. People that can go beyond the break/fix method and identify root-causes and recommend solutions.
Critical Thinkers. People with the ability to analyze issues, understand the parts, evaluate outcomes, and provide optimal solutions.
Dedicated achievers. Technologist who thrive in a fast-paced environment and will stop at nothing to ensure their work meets and exceeds expectations.
Lifelong learners. Those who enjoy staying current with technology, believe learning never ends and will take advantage of learning opportunities and their own personal career development.
Professionals. A person who maintains a professional appearance & conduct in a customer environment with ability to lead high level discussions with clients regarding strategies for critical infrastructure.
What you'll do
The successful candidate will primarily be responsible for:
• Play an active role as a contributing member of a Technical Services Delivery Team
• Respond to requests for technical assistance via phone, chat, or email
• Diagnose and resolve technical issues remotely
• Log all customers interactions in our ticket management system
• Assist with complex support requests/issues via escalation from Tier 1 support agents
• Follow incidents through to resolution while also providing regular updates to customers on their support requests
• Providing customers with support for corporate owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting.
• This position involves troubleshooting workstation, networking, storage, and server issues on a variety of platforms.
These platforms include supported versions of Microsoft Windows desktop and server OS, Mac OS, MS Exchange, Office 365, Active Directory, and basic networking problems (Client VPN setup, Network Connectivity via wired/wireless, etc)
• Provide break-fix support, such as hardware replacement, operating system re-installs, virus and malware removal and other hardware maintenance
• The ability to communicate technical speak to non-technical customers in person, over the phone, and via email
Requirements
Requirements: An extensive amount of experience in basic computer troubleshooting
2+ years of experience working in a position supporting end-user devices and applications
2+ years of experience in Windows AND Mac OSX repair and troubleshooting
1+ years of Windows Server configuration, maintenance (patching), troubleshooting, and configuration
An understanding of Office 365 and Active Directory (Account creation, password resets, group and distro list membership, OneDrive for Business, Sharepoint, etc.)
1+ years of supporting network devices (Firewalls, switches) and IP connected hardware
1+ years wired/wireless network installation and troubleshooting experience
Demonstrated success working in fast-paced and deadline-oriented environment
Network Troubleshooting Experience
A+ / Network + / MCSA / MCSE / CCNA are a plus, but not required
A fun, customer-focused attitude
Skills and Qualifications: The Successful candidate will have the following Willingness to learn new tech and advance their career in the IT industry
Thorough knowledge of Windows Desktop and server operating systems
An understanding of DNS and DHCP (how they work, how to make modifications to them, etc)
Ability to interact at all levels of management internally, and with customers and vendors
Superior communication skills, both verbal and written
Excellent follow-through
Professional appearance
Takes initiative and doesn't need constant instruction
Must be able to multi-task and manage time amongst clients
Flexibility and ability to bounce between projects/tasks quickly
A natural troubleshooter; someone who will see a problem through until it's resolved, and is able to quickly research and diagnose problems even on technology not previously worked with
Benefits
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Email Alert for Tier 2 - Service Desk Agent - McKinney, TX jobs in McKinney, TX, United States
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