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King Door Co Inc
Peachtree Corners, GA, United States
** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO010693 Showing 1 location **Job Details** **Description** **Overhead Door Company of Atlanta**, a DH Pace Company, Inc., is currently looking for a **Customer Service Representative** to join our team in Peachtree Corners, GA. The ideal candid
Job Source: King Door Co IncMall of Georgia Ford
Buford, GA, United States
**Immediate Openings for Customer Service Representatives** 4525 Nelson Brogdon Blvd., Buford, GA 30518 **Job Intro** **Job Description** Customer Service Representatives will be responsible for conducting outbound communication to customers throughout their buying experience. **Responsibilities** * Customer Service Representatives will be responsi
Job Source: Mall of Georgia FordXPO Logistics
Lawrenceville, GA, United States
XPO Logistics - JobID: 373376 [Customer Service Representative] As a Customer Service Rep at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; Monitor progress of delivery routes; Scan haul-away pods and v
Job Source: XPO LogisticsSam's Club
Clarkston, GA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubPenske Automotive Group
Duluth, GA, United States
Job Overview Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction to customers. This position works with sales, service, production, and administrative departments to ensure overall customer satisfaction and increase
Job Source: Penske Automotive GroupMolly Maid
Suwanee, GA, United States
Molly Maid - JobID: 28127061 [Reservation Agent / Call Center] As a Customer Service Rep at Molly Maid, you'll: Receive incoming calls in professional and courteous manner; Schedule estimates & cleans; Perform marketing functions to sell additional work and earn business; Return customer calls, respond to customer complaints, and resolve breakage i
Job Source: Molly MaidSam's Club
Lawrenceville, GA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Snellville, GA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSuwanee, GA, United States
Job Description:
Looking for a place to GROW?
Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management solutions.
We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together!!
#oneteamonegoal #OTOG
What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits!
Health and Well-being:
Cigna medical, dental, and vision insurance options
Prescription drug program
Flexible Spending Accounts (FSA) for medical and childcare expenses
Health Savings Plans (HSA) available with qualified plans
Financial Security: Competitive hourly compensation
401(k) Savings Plans
Life insurance and short-term disability 100% company paid (with options to buy up)
Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
Work/Life Balance: Full time, year-round employment
Paid training
Paid time off
A peer-to-peer employee recognition program
Opportunities for advancement
Monday - Friday 8 am - 5 pm
Compensation
$16-$18/hr
Position Overview: Our Service Representatives are responsible for providing exceptional service to our customers over the phone.
Customer Service Representative Job Responsibilities: Manage a large volume of customer communications through incoming calls, emails and online.
Answer approximately 75 - 100 in-bound phone calls per day.
Use software system to research, route and process calls successfully.
Respond to customer inquiries, answer questions, organize and schedule service appointments.
Resolve service problems by clarifying the customer's complaint; determine the cause of the problem, select, and explain the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution.
Ensure all calls results are recorded, noted and the actions that were taken.
Ability to sell start up services and explain service programs to current and potential customers.
Renew current customers accounts.
Maintain customer accounts by checking and recording account information in software.
Set up, adjust, and terminate services in software.
Organize and schedule new construction installations and closings.
Receive customer payments.
Upload and catalog documents, contracts, and service orders into customer accounts.
Communicate with field services personnel, managers, and other department team members daily.
Maintain open communication for a positive and effective work culture.
General Qualifications Excellent phone interaction skills and active listening.
Exceptional organizational skills, superb accuracy, and attention to detail.
Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily.
Ability to collaborate with other departments to ensure customer satisfaction.
Excellent keyboard and data entry skills.
Strong problem-solving skills.
Ability to learn customer service software.
Positive out-going team player!
Experience and Requirements Must be at least 18 years old.
Must have High School diploma or equivalent.
Must be able to type a minimum of 35 wpm.
Proficient with Microsoft office Word, Outlook, and Excel.
Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity.
Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission
Short phone interview
Interview in person
Offer call
Criminal background check & drug screening
Official start date confirmed
Welcome!
EOE/M/F/Vet/Disabled
Anticimex Inc is a Drug-Free Workplace
Job Type: Full-time
Salary: $16.00- $18.00 per hour
Benefits: 401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Email Alert for Customer Service Representative jobs in Suwanee, GA, United States
ⓘ There was an unexpected error processing your request.
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