TECHNOLOGY MANAGER_

Seattle

Req #: 235796

Department: UW INFORMATION TECHNOLOGY

Appointing Department Web Address: w.edu/uwit

Posting Date: 06/24/2024

Closing Info:

Open Until Filled

Salary: $8,551 - $13,896 per month

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (w.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119\_a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service.

Within the Data & Applications Workday Operations organization, the Workday HR/Payroll Application Management team supports Workday HR/Payroll modules such as Human Capital Management, Compensation, Academic, Talent, Benefits, Time Tracking, Absence, and Payroll. The hallmarks of UW-IT are delivering services that are timely, accurate and highly attuned to the fast-paced university environment.

The Technology Manager leads a team dedicated to configuring and maintaining Workday HR/Payroll, a cloud-based HR/Payroll management software system. Supported capabilities encompass various Workday HR/Payroll modules. More specific responsibilities include leading maintenance and continuous improvement of the Workday functional configuration, coaching a team dedicated to achieving the highest standards for quality and timely delivery, troubleshooting complex system issues, coordinating testing/validation of functionality changes, providing content expertise for the development of Workday domain area training material, and acting as primary functional lead for integrations. In performing these duties, the incumbent will lead analysis of complex business problems and processes to mitigate risk, find cost-effective solutions, and identify functional and non-functional solutions supporting the HR/Payroll needs of the University.

The Technology Manager serves as a primary liaison with stakeholders of Workday transactional processes, coordinating closely across all support teams and with advanced domain experts external to the team. This role requires extensive insight into the range of HR/Payroll business processes and technical considerations and encompasses cognizance of relevant compliance/regulatory standards and associated audit/control reporting.

**REQUIREMENTS:**

+ Bachelor’s Degree in Human Resources, Business Administration, Information Science, Computer Science or related area.

+ Minimum of Four or more years of experience in the following:

+ Experience working in the Workday HR/Payroll domain with increasing responsibilities in project management and supervisory responsibilities.

+ Experience working with enterprise HR/Payroll systems and the configuration and maintenance thereof, including working specifically with the Workday HR/Payroll (or similar) Human Capital Management, Compensation, Academic, Talent, Benefits, Time Tracking, Absence, and Payroll modules.

+ Experience on a development/configuration team in an Agile environment such as Scrum or Kanban.

+ Experience managing development/configuration teams is a cloud-based SaaS (Software as a Service) environment.

+ Extensive experience analyzing complex HR/Payroll processes and configuring associated enabling functionality.

+ Ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service framework.

+ Understanding of HR/Payroll related integration processes.

+ Demonstrated success in facilitating work groups.

+ Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences.

+ Ability to create and assimilate business process documentation.

+ Extensive experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes.

+ Experience supporting system testing and/or data validation activities.

+ Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities. **DESIRED:**

+ Master’s degree in Human Resources, Business Administration, Information Science, Computer Science, or related field.

+ Experience playing a leadership role within a shared services environment.

+ Working experience executing relevant business processes in a higher education environment.

+ Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tools. **CONDITIONS OF EMPLOYMENT** Hybrid working environment in an open office environmentWork environment deadlines include a semi-monthly ongoing payroll schedule for operations as well as project-driven effective dates and due dates.Occasional work outside of business hours for timed deployments, urgent support, or planned recurring work such as the twice yearly Workday Release weekend in March and September. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.