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Globaltexusa LLC
Dallas, TX, United States
We are seeking a highly motivated Customer Service Specialist to join our dynamic team. The ideal candidate should possess a strong background in customer service, exceptional communication skills, and the ability to thrive in a collaborative environment. Responsibilities: Provide outstanding customer service to both existing and potential customer
Job Source: Globaltexusa LLCRollins
Carrollton, TX, United States
** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025079 Showing 1 location **Job Details** **Description** Orkin Pest Control is a leader in the pest control industry. We are looking for a Customer Service Specialist to join our successful, growing team. As a Customer Service Specialist you wi
Job Source: RollinsAmerican Income Life AO - Lindsey Stakset
Dallas, TX, United States
Are you ready to redefine your work-life balance while achieving extraordinary success? Join our fully virtual, work-from-anywhere team, where you can attain exceptional income without sacrificing precious family moments. Embrace the flexibility to tailor your working hours to fit the needs of both you and your loved ones. We're in search of dynami
Job Source: American Income Life AO - Lindsey StaksetCarrington
Plano, TX, United States
Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current
Job Source: CarringtonThe Data Council
Plano, TX, United States
Primary Posting Location : City Primary Posting Location : State/Province Primary Posting Location : Country Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service) **Customer Service Specialist / Member Relationship Specialist** **Specialist Customer Service** position at The Data Council will do exact
Job Source: The Data CouncilFastSigns
Richardson, TX, United States
Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industr
Job Source: FastSignsTwo Harbors Investment Corp
Coppell, TX, United States
Position Summary: RoundPoint's brand identity rests in the hands of the Customer Service Representative. The Customer Service Representative manages RoundPoint's reputation and advances it through superior proactive and reactive communication. The Customer Service Representative achieves this end by translating our customers' needs into answers to
Job Source: Two Harbors Investment CorpMcKesson
Dallas, TX, United States
Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may
Job Source: McKessonDallas, TX, United States
********What you will be doing********
**As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergens policy and process to apply for an exemption/accommodation.**
Under moderate supervision of the Customer Service Supervisor, is responsible for ensuring customer satisfaction by providing AmerisourceBergen customers with courteous, professional and efficient service at all times. Generates outbound calls to specific low-volume accounts in order to provide excellent service and communication to accounts not currently called on by a field sales associate.
***PRIMARY DUTIES AND RESPONSIBILITIES:***
* Responsible for initiating a monthly service call to a specific number of low-volume accounts in the local geographic area.
* Updates the existing customers on any new programs, promotional activity, products and services as well as inquires and assists with any current issues or unresolved problems.
* Assists with customer problems such as missed shipments, price adjustments and backorders; continually strives for prompt resolution.
* Frequently works with field sales associates in coordinating special orders, accepting quotations, typing, and manufacturer calls.
* Works with warehouse associates, customers and field sales associates to ensure that the order process runs smoothly.
* Processes all phone, fax, mail, e-mail and verbal orders from customers.
* Responsible for providing customers with accurate answers to questions and complaints regarding products and services; if unable to provide assistance, escalates customers to Customer Service Supervisor in a courteous manner.
* Performs data entry for purposes such as processing orders, accessing previous orders and special orders, and providing customers with current prices; researches any other inquiries as requested.
* Assists customers with backorders by offering substitutions and alternatives whenever possible, contacts manufacturers for delivery information, changes in stock number, prices and availability, and maintains current open order reports.
* Communicates with all departments within the Distribution Center as well as field sales associates.
* Serves as liaison between customers and field sales associates.
* Makes suggestions and recommendations to Supervisor in an effort to continually improve customer service operations.
* Complies with all appropriate policies, procedures, safety rules and regulations.
* Performs related duties as assigned.
********What your background should look like********
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelors Degree program, technical vocational training or equivalent combination of experience and education. Normally requires two (2) to four (4) years directly related experience.
***MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:***
* Strong customer service skills
* Strong interpersonal skills
* Good decision making skills
* Good analytical skills
* Ability to communicate effectively both orally and in writing
* Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction
* Familiarity with ABC products, services and pharmaceutical distribution operations
* Strong organizational skills; attention to detail
* Basic knowledge of Microsoft Word, Excel and inventory management system
********What AmerisourceBergen offers********
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
********Schedule********
Full time**********Equal Employment Opportunity**********
****
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
AmerisourceBergen fosters a positive impact on the health of people and communities around the world by advancing the development and delivery of pharmaceuticals and healthcare products. As a leading global healthcare company, with a foundation in pharmaceutical distribution and solutions for manufacturers, pharmacies and providers, we create unparalleled access, efficiency and reliability for human and animal health. Our 41,000 global team members power our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #8 on the Fortune 500 with more than $200 billion in annual revenue.
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Email Alert for Customer Service Specialist jobs in Dallas, TX, United States
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