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Compass Group USA
Austin, TX, United States
AGENT, GUEST SERVICES (PART TIME)Click Here to Apply OnlineJob Description Flik Hospitality Group We are hiring immediately for a part time AGENT, GUEST SERVICES position.Location: AT&T Hotel and Conference Center- 1900 University Avenue, Austin, TX 78705 Note: online applications accepted only.Schedule: Part time schedule. Monday - Friday and week
Job Source: Compass Group USAEuropean Wax Center
Leander, TX, United States
Are you someone who... ...can brighten anyone's day? ...has never met a stranger? ...can remember faces and names? ...loves to stay busy and multitask? ...remains positive and supports teamwork? If you've answered YES to the above, then we would love to meet you for our Guest Service Associate role! As a Guest Service Associate at European W
Job Source: European Wax CenterOak View Group
Austin, TX, United States
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music fes
Job Source: Oak View GroupAEG
Austin, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview Our Guest Services team is essential in creating a safe and memorable experience for all guests at Moody Center Arena. This role requires a positive attitude, as well as
Job Source: AEGSonesta International Hotels
Austin, TX, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsAutoZone
Pflugerville, TX, United States
AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations b
Job Source: AutoZonehaatx.com
Austin, TX, United States
**Associate Director, Guest Services** Title Associate Director, Guest Services Organization Texas Performing Arts at The University of Texas at Austin Closing Date Location Austin, TX Information The Associate Director, Guest Services of Texas Performing Arts at UT Austin is a departmental leadership position responsible for front-facing
Job Source: haatx.comIPIC Theaters, LLC
Austin, TX, United States
Job Description Guest Services Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone. Responsibilities: Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating. Provide guests with in depth membership information and
Job Source: IPIC Theaters, LLCAustin, TX, United States
As a Guest Service Associates at Sprinkles, you’ll be the point of contact for our guests calling through the hotline, ensuring they receive exceptional service and assistance. You will handle including calls and emails, process orders, address guest inquiries and concerns, and promote our sweet treats! This role is perfect for candidates with a background in hospitality or restaurants that have passion for making memorable guest experiences. This is a fully remote, part-time requiring 3 shifts a week with weekends required. You must reside in one of the following states to be considered: Florida, Texas, Nevada, California, Illinois, DC, Arizona, Colorado, Washington State, or New York.
Perks of Working with Sprinkles:
Positive workplace culture
DailyPay– flexible pay options
Referral Bonus Program – earn extra money while working with friends
Free Cupcakes
Closed on Thanksgiving & Christmas
Various development and growth opportunities with defined career path
Make a positive impact – Sprinkles partners with several charities and community organizations
Responsibilities: Answer an average of 30-60 calls per day (60-100 call per day during holidays) a positive, enthusiastic, and professional attitude always.
Address guest inquiries, concerns, and feedback in a timely and courteous manner, directing to appropriate bakeries or departments, when needed.
Promptly respond to guest emails, ensuring the issues are addressed and information is effectively communicated to the bakery team for resolution.
Promote Sprinkles products and promotions to guests, upselling and cross-selling when appropriate.
Act as a liaison between bakeries and guests for custom and catering orders.
Handle guest complaints and resolve issues with empathy and urgency, escalating to management when necessary.
Utilize our online payment system to process payments and facilitate returns and other transactions for guests, both online and over the phone.
Perform other duties as assigned to support the overall success of the organization.
Skills & Knowledge: 1+ years of prior experience in hospitality, restaurant, or similar industries
Excellent communication skills, both written and verbal
Committed to providing exceptional guest service
Display an upbeat and confident demeanor, maintaining composure during challenging guest interactions.
Demonstrate strong problem-solving skills, thinking creatively to meet guest needs.
Proficiency in using computers and familiar with Microsoft Office Suite
Prioritize tasks and multitask in a fast-paced environment
Weekends availability (Saturday/ Sunday)
About Us:
Since 2005, Sprinkles has been committed to quality and innovation through on-demand Cupcake ATMs, seasonal cupcake flavors, and expanding our footprint with bakeries coast to coast. From our delicious cupcakes to our inclusive atmosphere, we strive to create moments of joy for our customers and our associates. Join our team for an exciting journey, where your contribution will be celebrated. Follow us on Instagram @sprinklescupcakes.
*Sprinkles uses E-Verify to confirm U.S. Employment eligibility. We are an equal opportunity employer.
Email Alert for Guest Service Associate (part time) jobs in Austin, TX, United States
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