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Oak View Group
Austin, TX, United States
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music fes
Job Source: Oak View GroupAEG
Austin, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure
Job Source: AEGOak View Group
Austin, TX, United States
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music fes
Job Source: Oak View GroupOak View Group
Austin
Oak View Group - Moody Center (Austin, TX) [Busser / Porter / Cleaner] As a Dishwasher at Oak View Group, you'll: Wash dishes, pots, and pans; Clean kitchen equipment and surfaces; Maintain cleanliness of kitchen and dining areas; Assist with food preparation and plating; Follow sanitation and safety guidelines; Work efficiently in a fast-paced env
Job Source: Oak View GroupAEG
Austin, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview Moody Center is offering a paid internship program for the Fall Semester. We are looking for individuals who want professional level experience and have the initiative, s
Job Source: AEGOakview Group
Austin, TX, United States
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music fes
Job Source: Oakview GroupOak View Group
Austin
Oak View Group - Moody Center (Austin, TX) [Material Handler / Freight Handler] As a Warehouse Worker at Oak View Group, you'll: Be responsible for assisting in venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance; Maintain sanit
Job Source: Oak View GroupAEG
Austin, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview This position is responsible for servicing the needs of existing Premium Members with exceptional customer service via phone, email, in-person interactions, and web chats
Job Source: AEGAustin, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
Our Guest Services team is essential in creating a safe and memorable experience for all guests at Moody Center Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all arena events, including UT home basketball games, major music/entertainment events and miscellaneous special events. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment/sports environment.
Position Details :
Part-time position
Shifts include nights, weekends, and holidays
This role will pay an hourly wage of $15.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities Proactively welcome guests and assist with questions and requests
Identify opportunities to create memorable experiences for guests
Perform thorough ticket checks and scans to ensure valid access into arena and other ticketed areas
Manage lines and provide directions to ticketed seats and other arena locations
Respond to and/or escalate guest complaints, concerns, and compliments
Assist guests with reasonable requests for accommodations, including but not limited to wheelchair escort services
Maintain clear portals, aisles, and access paths for guests, staff, and emergency services
Effectively communicate safety and security measures
Reports any suspicious activity to supervisors and/or management
Perform other duties and responsibilities as assigned
Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building, exposure to loud noises, and standing for long periods of time.
Qualifications
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. An average of five (5) events worked per month. Event requirement is subject to change with notice
Demonstrated ability to follow instructions and work in a fast-paced environment
Must have strong verbal and written communication skills
Must be 16 years of age or older
Previous experience in a customer service-based industry is preferred
Previous experience within a sports, entertainment, or related field is preferred
Email Alert for Guest Services Host | Part-Time | Moody Center jobs in Austin, TX, United States
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