Sr. Salesforce Business Analyst/Configurator

San Francisco, CA, United States

Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Sr. Salesforce Business Analyst/Configurator to join our team to support our government clients. This role will work cross-functionally in an agile environment to design and implement Salesforce Lightning application solutions for government clients in collaboration with architects and developers.

The successful applicant will have the opportunity to apply and grow their skills, work with a motivated and entrepreneurial team, engage with a wide range of collaborators, and build CGS' capabilities to serve our clients.

Job Responsibilities:

As a Sr. Salesforce BA/Configurator, you will:

Lead, manage and define Salesforce team business and configuration requirements.

Evaluate and convert business requirements to create clear business process workflows, use cases, and user stories to deliver the best Salesforce Lightning application solution(s).

Build a cohesive, streamlined and quality solution using Salesforce declarative processes.

Provide Salesforce Configuration support to implement the client requirements via direct client interaction across a broad range of Salesforce applications.

Conduct demos and end user training.

Generate documentation such as training guides, process flow diagrams, and user documentation inserts.

Required Qualifications: U.S. Citizenship is required.

Eligible to obtain and maintain Government Security Clearance.

Bachelor's degree or equivalent experience and 4 years of business experience.

Salesforce Administrator and/or Platform Developer certification.

Minimum of five (5) years of direct experience with Lightning implementations of business application using the Salesforce Lightning platform.

Demonstrated experience configuring Salesforce Service Cloud, Community Cloud, and associated product expertise such as Report/Dashboards, Einstein, Declarative Automation, Visual Flows, etc.

Demonstrated knowledge of the standard methodologies for implementation using configuration to the greatest extent possible to achieve business outcomes.

Experience leading in a team-based delivery environment.

Experience in implementing business process using Salesforce business process tools.

Demonstrated experience with agile / scrum development methodology.

Strong expertise working with users to develop user stories and as-is/to-be business process flows applied for design/development, as well as using the agile stories to configure and implement Salesforce application.

Nice to have skills/qualifications: Scrum Master certification.

Additional Salesforce Consulting Cloud certifications (e.g. Sales, Service, etc.).

Experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.

Experience configuring Vlocity is desired.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

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Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $120K -$155K.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.