Dispatch Planner
Pasadena, TX, United States
Exciting Opportunity for Dispatch Planner!
CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois.
Summary:
The Dispatch Planner will be responsible for ensuring accurate and timely driver planning required by regulation or company program including but not limited to related to Customer Orders, Driver Management System, etc. They will be tasked with performing routine administrative functions as directed by the Transportation Manager as well as the Operations Manager. In addition, they will work closely with Dispatchers and Drivers in coordinating so that the customer’s expectations are met. The Dispatch Planner will be responsible for other duties as assigned by the Transportation Manager. The ideal candidate will possess strong organizational skills and ability to multitask. This role calls for a high degree of professionalism and requires that the employee maintain strict confidentiality as it relates to customer information.
Duties for Dispatcher include (but not limited to):
Scheduling of drivers and equipment to meet customer needs.
Communicate with drivers and contractors about next day load planning
Handles customer orders and records customer requirements on each call or email. Excellent verbal and written communication skills.
Communicates and coordinates with drivers and intercompany departments via email or phone.
Regular communication with CSR's to stay update on customer needs.
Adjusting plans and schedules dynamically to address customer demands.
Proactively indentifying potential issues and resolving them in coordination with the customer service team.
Is team-oriented and works collaboratively to achieve team goals.
Verifies order is correct and back-up documentation is provided as needed.
Brings energy, enthusiasm, and a positive attitude to the job.
Ability to multi-task.
Has effective organizational skills. Keeps files and work area organized.
Maintain proper attendance and punctuality critical to the operation.
Other duties and special projects as assigned by management.
Job Requirements for Dispatcher Include: High School Diploma/GED required
TMW or Truckmate Experience is Highly preferred
Experience with Live Dispatch is preferred
Knowledge and understanding of DOT standards
Experience in transportation industry/ dispatch
We offer a competitive benefit program: Weekly Pay
Medical Insurance - Two Plan Options Vitality Medical Insurance discount program
Paid Time Off (PTO)
8 Paid Holidays + 1 Floater Holiday
Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option After 1 year of service
Short Term/Long Term disability core benefits + buy up options
$25,000 Life insurance core benefit + buy up options
Accidental Death & Dismemberment Insurance (AD&D)
Critical Illness and Accident Insurance
Flexible Spending Account (FSA) & Dependent Care FSA After 1 year of service
Tuition Reimbursement program
**You may apply directly through our website: www.cbsltrans.com and by sending us your resume at [email protected] ** Employment is contingent upon successful completion of a background investigation. Pre-employment drug screening required.
No recruiters or agencies without a previously signed contract. No phone calls please.
CBSL Transportation Services Inc. is an Equal Opportunity Employer.
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