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Gold Coast Collective
Chicago, IL, United States
Customer Service Specialist Now Hiring! Full-Time Hours / On-Site Position / Chicago, IL We're preparing for a busy fall of representing brands throughout Chicago and are looking to meet with people who have experience working with customers face-to-face. We'll be bringing 4-5 people on board over the next few weeks, so if you like human interact
Job Source: Gold Coast CollectiveThrive Chicago Co
Des Plaines
Job Description Job Description The customer service specialist representative role is an intricate entry level position. On a day to day basis the customer service representative will show/display the products and services that our clients have to offer to the retail consumer base. We negotiate with clients often so good communication is a must.
Job Source: Thrive Chicago CoClae Goldman Team
Forest Park
Job Description Job Description Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this
Job Source: Clae Goldman TeamThrive Chicago
Des Plaines, IL, United States
The customer service specialist representative role is an intricate entry level position. On a day to day basis the customer service representative will show/display the products and services that our clients have to offer to the retail consumer base. We negotiate with clients often so good communication is a must. A lot of our clients are in the e
Job Source: Thrive ChicagoVolta Inc.
Chicago, IL, United States
**Customer Service Specialist** at Volta Charging Chicago We are seeking a **Customer Service Specialist** to join our **Service Operations** Team. Service Operations mission is to maintain the most beautiful stations with the highest uptime in the EV charging industry, and to support our electric vehicle drivers. At Volta were on a missi
Job Source: Volta Inc.Charger Logistics Inc.
Chicago, IL, United States
**Customer Service Specialist** * / * Chicago, IL * Job Title: * Customer Service Specialist * Location: * Chicago, IL * Category: * Customer Service * Experience: * Entry-Level **Job Description** Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best
Job Source: Charger Logistics Inc.LAUNCH Technical Workforce Solutions
Wood Dale, IL, United States
Customer Service Associate We are currently looking for a 1st shift Customer Service Associate to join our team in Wood Dale. Our company is a large ink machine/cartridge manufacturer and distributor for custom label printing machines. Pay is $20-$25p/hour and this will be a long term role. This candidate will be able to work remote, but if th
Job Source: LAUNCH Technical Workforce SolutionsGold Coast Collective
Chicago, IL, United States
Customer Service Specialist Now Hiring! Full-Time Hours / On-Site Position / Chicago, IL We're preparing for a busy fall of representing brands throughout Chicago and are looking to meet with people who have experience working with customers face-to-face. We'll be bringing 4-5 people on board over the next few weeks, so if you like human interact
Job Source: Gold Coast CollectiveChicago, IL, United States
Job Description Job Description CVR Associates is a dynamic consulting firm managing the Housing Choice Voucher program for the Chicago Housing Authority. CVR Associates is currently seeking Customer Service Specialists who will be responsible for assisting customers by answering a high volume of calls from participants, owners, property managers and applicants relative to the Housing Choice Voucher (HCV) program. If you enjoy speaking to customers and resolving issues and inquiries in a high volume setting, this may be a position for you. This position is critical to building a positive experience for the organization’s clients and as such, it is supported by all levels of the company management to attain top level customer service performance goals. The selected candidate must pass quarterly Call Center exams covering protocol, timeframes, procedures and program knowledge with a score of 85% or higher.
Essential Duties:
Explains in great detail the process, status, and results of annual and interim recertification's, transfers, inspections, abatements, and other aspects of CVR’s broad array of other activities associated with Voucher Services, Special Programs, Intake, and Inspections.
Will notify the teams of the necessity to schedule recertification appointments.
Gives explicit and detailed information to voucher holders as to the information that is needed for the recertification process (provides guidance to voucher holders through the recertification process); advises applicants of their status in Intake; entertains calls regarding landlord/tenant issues, and takes the necessary steps for resolution, etc.
Gives explicit information regarding the rent calculation process, and informs the inquiring clients as to how their specific rent calculation was determined.
Responding to calls from owners or property managers, the incumbent may be required to explain the “rent reasonableness” process related to rent adjustment(s).
Explains in detail the reason for the termination of the HAP contract, and the procedural steps necessary for reinstatement in the program.
Enters data and “case notes” into the company's internal systems
Directs non-program-related questions to the appropriate department and/or party.
Candidates must have:
Superior customer service abilities
High school diploma or GED
College coursework and business or technical school
A minimum of 1 year experience in an high volume, inbound call center/customer service environment
Basic computer and data entry skills
CVR Associates offers a comprehensive compensation and benefit package and career advancement opportunities.
CVR is an Equal Opportunity Employer
Company Description CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple clients. Company Description CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, Miami and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2 billion in affordable housing development for multiple clients.
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Customer Service Specialist jobs in Chicago, IL, United States
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