Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Zenith USA
Atlanta, GA, United States
Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally.As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect
Job Source: Zenith USACrane Worldwide Logistics
Atlanta, GA, United States
Essential Job Functions * Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.* Coordinates daily and weekly activities, planning workloads and staffing accordingly* Accountable
Job Source: Crane Worldwide LogisticsCVS Health
Atlanta, GA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthZenithmedia
Atlanta, GA, United States
Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally.As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect
Job Source: ZenithmediaEncompass Digital Media
Atlanta, GA, United States
Supervisor, Operations Location: Atlanta, GA Position Type: Full-time, Non-Exempt Encompass is a global technology services company focused on supporting broadcast, cable and digital leaders. We design, implement and operate reliable video solutions that capture, process and deliver our clients' video content from any source, in any format, to a
Job Source: Encompass Digital MediaRadial Inc.
Atlanta, GA, United States
Operations Supervisor At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and th
Job Source: Radial Inc.Legends International
Atlanta, GA, United States
** Operations Supervisor Retail Operations** **Job Category****:** Retail **Requisition Number****:** MERCH005861 Showing 1 location **Job Details** **Description** **LEGENDS** Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six d
Job Source: Legends InternationalStartops
Atlanta, GA, United States
Fulfillment Operations Supervisor Implement process changes and document best practices to enhance operational efficiency and quality. Location: Atlanta Job Tags: Operations About The Role - Oversee and manage the fulfillment of outbound orders, primarily eCommerce - Create staffing and production plans, manage process execution, an
Job Source: StartopsAtlanta, GA, United States
| WHAT TO KNOW BEFORE APPLYING
You have to be fluent in French & English (written - spoken)
Team Management experience mandatory
Experience in the visa industry is a big plus
This position can be based in Houston, New York, Atlanta, Miami, Los Angeles, Seattle, San Francisco, Boston, Chicago or Washington - USA
Resumes needs to be sent in English
| SUMMARY
CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions, responsible for financing and managing visa application centers to process their Schengen visa applications.
We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year.
As part of our development, we are looking to strengthen our Operation Department and are looking for an experienced English / French -speaking Operations Manager , who is dedicated and customer-focused individuals to join our team.
Tasks
The main mission of the Operations Manager is to manage and supervise the operations of a Capago visa application center and to handle the liaison between Capago and the represented diplomatic authority.
His main responsibility is to ensure that operations at Capago comply with the requirements of the specifications and to create a good working relationship based on trust between the represented diplomatic authority and the company. He must also ensure that all Capago Group requirements are communicated to the teams and applied.
| RESPONSIBILITIES
As an Operations Manager, you will be responsible for:
Ensure the operational and economic efficiency of the visa center by:
Ensuring the well-being of the team and informing management of any difficulties encountered by staff;
Managing the day-to-day operations of the branch;
Being proactive in operations and deploying continuous improvement methods to optimize all processes;
Managing the availability of appointments on Capago's internal management tool;
Planning and leading staff meetings in collaboration with the supervisor(s);
Defining the needs of employees with the help of the Supervisor(s) and highlighting them with the cross-functional services concerned;
Promoting and animating the sales dynamic within the team.
Ensure the good quality of the relationship with the consular authority by:
Facilitating communication between the consulate(s) and Capago;
Attending key meetings with the Consulate;
Promptly respond to questions from the Consulate regarding records, requirements or procedures;
Transmitting and updating the instructions of the consulate(s) and ensuring their application in operations.
Comply with and ensure compliance with our specifications and standards by:
Ensuring the proper execution of the specifications defined by the represented Ministry of Foreign Affairs;
Ensuring compliance with applicable internal policies and procedures;
Ensuring confidentiality and compliance with security policies defined by Capago.
Ensure the quality of service provided to applicants by:
Ensuring that the daily production is of excellent quality;
Handling specific customer complaints that cannot be handled by the Supervisor(s).
Be an effective relay for cross-functional resources by:
Participating in recruitment procedures in collaboration with the HR department;
Ensuring proper compliance with HR and financial procedures;
Immediately transmit important information or scanned documents to the correct communication channels defined by Capago;
Managing all other tasks assigned by the Regional Management.
Requirements
As an Operations Manager, you need to demonstrate the following competencies:
Sense of responsibility ;
Fluent in English & French - mandatory
Experience in the visa industry is a big plus
Great communication skills;
Team management and skills development;
Crisis management ;
Seriousness ;
Organization ;
Reactivity ;
Rigor.
#J-18808-Ljbffr
Email Alert for Operations Supervisor jobs in Atlanta, GA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.