Hardware Technician - Level 1 (IT Field Support Specialist)
Mead, CO, United States
**Hardware Technician - Level 1 (IT Field Support Specialist)**
Ft. Meade, Maryland Information Technology **is a rapidly growing information assurance and cybersecurity solutions** **company that provides high-end network and security consulting to Department of Defense and** **Intelligence Community clients. We are looking for a talented and passionate Hardware Technician** **who would support one of our clients located in the Annapolis** **Junction, MD area.** **CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO BE CONSIDERED FOR THE POSITION.**
**Job Description:** Provide Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
**Description of Job Duties/Responsibilities:**
* Conducts site surveys
* Assesses and documents current site configuration and user requirements
* Analyzes existing requirements and prepares specifications for hardware acquisitions
* Prepares engineering plans and site installation Technical Design Packages
* Develops hardware installation schedules
* Prepares drawings documenting configuration changes at each site
* Prepares site installation and test reports
* Configures computers, communications devices and peripheral equipment
* Trains site personnel in proper use of hardware
* Builds specialized interconnecting cables
* Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
* Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
* Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
* Updates technical drawings using AutoCAD software as needed
**Required Skills, Experience, and Education:** Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associates degree and two (5) years of experience. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management. **STRATUM NETWORKS OVERVIEW:** **Stratum Networks is a rapidly growing information assurance and cybersecurity solutions** **company with expert knowledge of implementing secure infrastructure, providing security** **integration, development, assessment and training solutions. Our high-end network and security** **consulting to Department of Defense and Intelligence Community clients create robust, secure** **network infrastructure, policies, and procedures for local and global, terrestrial and satellite** **Networks.** **As leading experts in their fields, our certified and highly experienced network, software** **development, IT support and security professionals are able to provide the necessary design,** **implementation, and consulting services to meet the demanding requirements of mission-critical** **networks. To learn more, visit .** **Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All** **qualified applicants will receive consideration for employment without regard to race, color,** **national origin, gender, religion, age, disability, veterans status, or any other classification as** **required by applicable law.**
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