Processor, Project Support_
Atlanta
**Job Summary:**
The purpose of this position is to provide back-office support for capital construction projects. These duties include processing new business contracts, creating new business service work requests, processing welding cards and service cards, updating meter information in Gas Request, and researching and updating premises based upon the current county GIS mapping system information. This position serves as a liaison between our pipeline contractors and Southern Company Gas to complete capital construction pipeline work.
**Responsibilities:**
Create New Business work requests in Gas Request per approved BCA (Business Case Authorization). Ensure building points are created and advance work requests from initiation to schedule status
Process New Business extension contracts, verify contribution in aid of construction (CIAC) information, and submit funds to Accounting
Process inbound credit card payments for CIACs and process refunds to customers due to project changes
Print, update, and distribute service cards to service centers. This process includes researching premise information via County GIS mapping, navigating the Southern Company Gas work management information system (WMIS) to update service cards, and pulling engineering drawings needed per the operations procedure manual (OPM)
Process invoices, analyze and resolve invoice discrepancies or missing data via recycle report
Identify payment delays through invoice aging reports and ensure compliance with contracted payment terms
Update Compliance Tracking System with pipeline contractor qualifications as well as issue plastic and steel fusion cards to qualified contractor employees
Second validate OJQ (Operator Joining Qualifications) Testing information to include pipe sizing and joining type
Maintain a service line tracking database for the collection of asset information for mains and services installed
Identify, analyze, and correct meter express interface exceptions for BCAs, MOIS and MOPS, and CC&B errors using Contractor Portal, Gas Request, CC&B, meter history, and meter management applications
Research and package all invoices and corresponding supporting data for any requests from internal audit or for the GA PSC quarterly audits of the Pipeline Replace Program
Work the CIM (consumption at an inactive meter) report each day to ensure no loss of revenue for the company
Verify that cancelled BCAs (Business Case Authorization) do not have charges in PeopleSoft, close AFE (authorization for expenditure)
Set up and maintain all projects in WMIS system, which includes understanding contract terms and conditions and timely creation of spot contracts with correct unit quantities and unit bid prices
Create, amend, or cancel new business work requests based upon Looker Application status
Second validate spot contracts in WMIS to ensure correct quantities and pricing
Update premise information as requested via GIS Notification due to pipeline contractor errors (work request errors, missing meter information, AC code changes, service card errors, crossed meters, etc.)
Work various reports to ensure meter information is captured (pending meter report, cut and cap report, meter removal report)
Complete work request to history transactions. Review work requests that are in closed status and ensure all invoices are paid, identify and resolve errors, and workflow work request status from closed to history
**Business Acumen**
Apply critical thinking skills to review and improve efficiencies in tasks assigned
Process confidential information; maintaining confidentiality
Creatively solves problems and recommends process improvements
**Engagement**
Works with customers (internal and external) to resolve problems; answers questions and provides guidance on systems used by processors
Collaborates and builds effective relationships with stakeholders at all levels
Effective verbal and written communication skills
**Driving Results**
Demonstrates the ability to make prudent decisions with guidance from the supervisor
Understands the risks of decisions and the impacts of actions with guidance from the supervisor
Ability to coordinate and facilitate small group meetings with confidence, professionalism, and understanding
**Education, Certifications/Licenses:**
High School diploma or Bachelor’s degree
Referred:
• 2+ years project support or administrative experience
Specific Skills & Knowledge:
• Ability to multi-task
• Basic Microsoft (Excel, Word, Power Point) computer skills
• Effective written and verbal communication skills
Preferred:
• PeopleSoft Financials (Intermediate Proficiency)
• WMIS (Work Management Information System)
• Gas Request & Contractor Portal
• GCMA / CC&B
**_Disclaimer:_**
_This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities._
**About Southern Company Gas**
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com .
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 6501
Job Category: Construction
Job Schedule: Full time
Company: Atlanta Gas Light