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Account Manager JO

San Francisco, CA, United States

Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest.

Summary:

As a highly motivated and customer-focused Account Manager in a company within our network, you will ensure high client satisfaction and retention through effective communication, strategic problem-solving

and prompt, professional management of client requests. You will be the primary contact for the client. You will forge a long-term relationship with the clients you manage, building trust and clarity to the value we bring to our clients' organization. In turn, the role comes with a huge scope for professional growth. You will work in an innovative and supportive team-based work environment driven by an ethos of Excellence

Responsibilities:

Maintain high client satisfaction, account retention and identify service expansion opportunities to grow the relationship

Effectively communicate the value of the services provided to clients

Manage issues with strong analytical and strategic thinking to ensure prompt, effective resolution

Consistently analyze account results data to prepare and present reporting on

weekly client update meetings

Continuously evaluate outreach strategy (playbook) and collaborate with clients and communicate with the internal team to optimize performance

Collaborate with clients to set appropriate sales meeting targets

Requirements: Bachelor's degree in Business Administration, Marketing, or a related field

Proficiency in English language skills at either B2 or C1 level is required.

2+ years of experience in B2B account management

Experience with project management tools and sales enablement software

Proficiency in G-Suite and Microsoft Office tools

Professional approach to work and entrepreneurial mindset

Excellent verbal and written communication skills and a comfort level working with C-suite level client contacts and build trusting relationships

Excellent analytical skills

Strategy evaluation

Account retentio

Apollo

Client Facing

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