Sales Coordinator

Boston, MA, United States

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

The Boston Harbor Hotel is Bostons premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.

Overview:

JOB SUMMARY

Welcome to Boston Harbor Hotel, where our Forbes Five-Star & AAA Five Diamond urban resort offers a journey of endless opportunities!

When you join our team, you become part of a passionate group at Pyramid Global, a fast-growing leader in hotel management encompassing 200+ properties, that are dedicated to creating unique experiences unlike any other across the globe.

We are seeking determined professionals with a passion for hospitality, who are committed to delivering unmatched service while working together to meet challenges boldly, thoughtfully, and creatively. The Boston Harbor Hotel is pleased to offer a competitive compensation & benefits package, and excellent development opportunities, each offering unique ways to explore the world. Join the journey that will energize, challenge, and advance your career!

The Sales Coordinator will offer support through all aspects of Sales functions, as well as supporting the Sales Managers.

CANDIDATE PROFILE

Education:

Bachelors degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is required.

Experience:

Must have at least one (1) or more years of related Sales experience, with experience in Hospitality preferred.

KEY RESPONSIBILITIES

The primary responsibilities for the Sales Coordinator include but are not limited to:

Maintain organized records of all Sales accounts and to see that pertinent information is distributed to the necessary hotel personnel on a timely and accurate basis.

Prepare Daily Schedule of Events and make signs for events

Create Delphi reports based on various criteria.

Prepare for monthly Sales Blitz calls: Prepare collateral and client gifts.

Manage off-property social room blocks.

Prepare group resumes and attend weekly resume and pick-up meetings.

Manage Sales team calendar for PTO, sales trips and events.

Delegate and manage weekly tasks as well as evaluate performance of interns.

Assist the Sales Managers in all facets of sales.

Politely and efficiently answer all guest requests, both internally and externally.

Produce and send information for social and corporate inquiries, contracts and proposals for pending events, general letters and correspondence.

Ordering of office supplies for office.

Develop knowledge of all hotel departments, amenities, function space, food and menus.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

Strong Working Knowledge of Excel

Ability to compile various data sets for analysis

Must be able to communicate clearly with guests, customers, supervisor, and fellow employees.

Superior communication (Written, Verbal, Presentation, Phone, etc.) and meeting skills.

Excellent organization and acute attention to detail.

Must be proficient in Microsoft office, knowledge of Delphi, Microsoft Report Builder and Opera preferred.

Physical requirements ability to work for extended periods of time at a desk, or walking within the hotel operation, which will include lifting, pushing, pulling and/or carrying up to 20 pounds.

Familiarity and knowledge of all departments within the hotel.

Ability to manage conflict effectively and work diligently to obtain a mutually agreeable solution.

Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person.

Superior time management and task prioritization.

Ability to handle multiple and changing priorities in a professional manner.

Willingness to assist co-workers and guests beyond normal job duties.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

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