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Furnished Quarters
New York, NY, United States
Company Overview Furnished Quarters is a leading LGBTQ+ diverse supplier of short-term housing, combining travel, hospitality, real estate, lifestyle, and design. With 25 years of experience, we're one of the largest independent companies in our industry. We offer a wide range of housing options for business and leisure travelers staying 30 days
Job Source: Furnished QuartersStatue Cruises
New York, NY, United States
** Guest Services/Deckhand- City Cruises - New York** **Job Category****:** Marine Operations **Requisition Number****:** DECKH01904 Showing 1 location **Job Details** **Description** **City Experiences is seeking Guest Services/Deckhands for our City Cruises operation in NYC** City Experiences passion is to provide amazing experiences on land and
Job Source: Statue CruisesOdeko
New York, NY, United States
We are looking for an Operations Lead to join us in NYC. This individual will be the tactical arm of our warehouse management team. Our Operations Lead will be the driving force behind completing order processing and deliveries. He/She/They will also lead order pulling, packing, and delivery route dispatching. If you enjoy problem-solving, the ene
Job Source: OdekoWorld Insurance As
New York, NY, United States
**Job Posting *OPEN*** **Client Service Representative- NYC, New York** Scan With Your Phone To Apply! **Position Summary** * The Client Service Representative will play an integral role in driving our mission to deliver innovative and cost-effective employer solutions that meet and exceed our clients expectations. **Essential Duties and Responsibi
Job Source: World Insurance AsMars Incorporated
New York, NY, United States
Job Description: The role of Guest Experience Manager is crucial for the delivery of an Unforgettable Experience in our Retail stores, and for upholding the sales side of the business. Success is found in this role through exceptional leadership skills, driving for results, and delivering on Key Business metrics, not excluding the importance of de
Job Source: Mars IncorporatedThe Cypress Group
New York, NY, United States
My client is one of the largest financial service companies in the world. They are looking for a strong developer to come on board and join their team. The position is based in Midtown Manhattan in their Equity Risk Group. It is a front office position, the ideal candidate would be responsible for working on the UI for convertible bonds along with
Job Source: The Cypress GroupDIG Chefs-In-Training
New York, NY, United States
Guest Service Team Leader Up to $19 - $23/hr with tips* *Depending on experience Base wage before tips: $16 - 18 (+ $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still getting full-time hours? This schedule is offered as an OPTIONAL BENEFIT for those interested & will include four swing shifts that will
Job Source: DIG Chefs-In-TrainingThe Cypress Group
New York, NY, United States
Do you want to get in on the ground floor to an exciting NYC Startup? Located in a beautiful office in SOHO, my client is looking for a Lead Front End Engineer to lead the charge in the expansion of their software that already has reached Fortune 500 Companies. VC-Backed and from the mind of a Google veteran, this software is aimed to change the wa
Job Source: The Cypress GroupNew York, NY, United States
Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, The Office Experience, and Harry Potter - Magic at Play. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.
Job Summary:
OGX is seeking a Guest Services Team Lead to cultivate and foster an engaging, positive, and inspiring environment for our Guests and Team Members. This position will be responsible for delivering an outstanding guest experience by supervising the front-line team.
This position will work closely with Team Members and directly with Guests to help create an immersive, welcoming, and positive experience. They will oversee a team of about 50 team members responsible for ticket sales, line control, and photo operations. The ideal candidates thrive in fast-paced environments, have the ability to work with a variety of personalities, and can project a positive image to both team members and visitors.
This part-time position pays $21.00 per hour.
Responsibilities:
Oversee day-to-day experience floor operations including, but not limited to, ticketing, guest services, and photo operations
Learn and become a subject matter expert on operations policies, processes, procedures, and standards
Help to train and develop a world-class operations team
Actively participate in defining the team culture and incorporating it into the operation
Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training
Maintain and oversee the daily break schedule to ensure employees get required breaks and move through assigned positions efficiently
Manage staff timekeeping system, ensuring that team members are accurately and appropriately clocking in and out for their shifts
Enforce the dress code
Jump into any area of the operation as needed
Complete daily summary reports in a timely and professional manner
Additional duties as assigned
Requirements: Must be vaccinated against Covid-19
Must be able to remain in a standing stationary position more than 65% of the time
Must be able to move about inside the exhibit space
Must be able to work a minimum of two shifts, one of which must be a weekend day
Occasionally lifts and moves items / equipment weighing up to 50 pounds
Must be able to work a variable schedule including evenings, weekends, and holidays
Your strengths include: Exceptional communication skills
Organized and detail oriented
Ability to multitask
Strong leadership skills; ability to lead by example
Self-Starter and proactive
Maintain grace under pressure and enjoy working in a fast-paced and fluid environment
Excellent problem solver with the ability to troubleshoot and come up with creative solutions
Ability to effectively interface with the public and handle emergency situations in a calm and authoritative manner
Experienced in customer service, communication, written and interpersonal skills
Experienced with POS systems and Gmail
Your experience: High school diploma (or equivalent), some college is preferred (current students welcome to apply)
At least 6 months of supervisory or commensurate leadership experience
At least one year experience in guest-focused business (retail, restaurant, experiential, hospitality, etc.)
Experience working in the Attractions and Amusement Industry welcomed
Experience using a ticketing system
Benefits: Flexible Schedule
Paid Sick Time
Why work at OGX:
For us it's all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.
Email Alert for Guest Services Team Lead-NYC jobs in New York, NY, United States
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