Operations Coordinator
San Jose, CA, United States
Federal Realty Investment Trust is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We consider ourselves one of the most innovative and dynamic real estate companies one can work with. Interested candidates who research Federal Realty learn about our high-quality community shopping center and mixed use property portfolio. Federal Realty’s well-respected real estate investment and management team delivers a significant combination of modest and large, value-add investments that can make working at Federal rewarding. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we're functionally a small company by most standards and we operate that way. Team members with initiative and proven ability get involved in many facets of executing Federal’s business plan. We encourage you to look us up on LinkedIn and follow Federal Realty Investment Trust.
Federal Realty is currently hiring an Operations Coordinator to support the management team on site at one of our signature mixed-use projects, Santana Row in San Jose, California. The ideal candidate will be a self-sufficient self-starter who is detail oriented and organized, has the ability to prioritize and multi-task, and thrives in a fast-paced dynamic environment. The Operations Coordinator must have an energetic attitude and enjoy working in a team environment performing administrative and project oriented tasks that ensure the smooth operation of the department.
Responsibilities Supports the General Manager, Operations Director, Property Manager, Chief Engineer and Security Director on all administrative tasks, particularly the property work order program.
Coordinates and maintains the property management contract database.
Works with the Accounting and Operations teams as the main point of contact for accounts payable coding.
Acts as the initial point of contact for tenant, resident and customer inquiries.
Assists the operations team in preparation of annual budgets and other financial reports, including quarterly accruals and forecasts.
Generates tenant and resident notifications for marketing events, construction update communications, and general property repairs.
Supports the Regional Administrative team as needed.
Works with Tenant Coordination on store construction, architectural survey scheduling and operational rules and regulations for incoming tenants and open/close notices.
Oversees the tenant storage facilities onsite, creating new agreements with tenants and ensuring that the areas are kept clean at all times.
Reviews, receives, updates, and audits vendor COIs.
Manages daily upkeep of the Federal Realty office when the Office Coordinator is not available.
Performs other duties as assigned.
Qualifications 3+ years’ administrative experience required; retail or office property management a plus
High school diploma required, college studies preferred
Proven ability to be adaptable, organized and successfully handle multiple tasks simultaneously
High level of skill in Microsoft Office programs including Outlook, Word and Excel
Excellent verbal and written communications and time management skills
Must possess a strong attention to detail with the demonstrated ability to be self-sufficient and work independently
Excellent customer service skills, with an ability to resolve disputes or complaints
Salary Range: The typical base pay range is $65,000-$75,000 per year plus bonus. Salary is determined by job-related skills, experience, and relevant education or training.
Federal Realty Investment Trust is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, or protected Veteran status.
Federal Realty Investment Trust does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Federal Realty Investment Trust and Federal Realty Investment Trust will not be obligated to pay a placement fee.
If you are unable to submit your application online, please call 301-998-8100.
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