Senior Voice UX Designer

Boston, MA, United States

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & AI. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence.

Digital Assistants are disrupting the very foundation of user experiences and forever changing the way people interact with technology. The Oracle Digital Assistant (ODA) team, the conversational AI arm of Oracle Health & AI, is building the world’s largest SaaS Digital Assistant platform to enable customers to build conversational experiences for every conceivable need. Everything from banking services to interactive digital storefronts to patient tracking tools and medical assistants for doctors at the forefront of the pandemic response.

Our diverse team of creators and inventors are building the future of conversational interfaces, making real improvements in the lives of real people across the world. We act with the speed and attitude of a start-up, but with the scale and customer-focus of the world’s leading enterprise software company. We have a big charter and lot of creative freedom to get it done. Come join us and grow your career in this exciting arena.

As a Senior Voice UX Designer, you will collaborate with software engineers to deliver innovative, exciting and impacting conversational multi modal experiences by way of Assistants through mobile applications and other channels. You will own and lead voice and dialog UX, working with our product team and customers to ground the strategy and vision in best practices and the evolving state of the art of our technology stack. You will partner closely with our engineering, research, field & marketing to build a product that customers need and love.

A successful candidate will bring a passion for innovative products, strong collaboration skills and the ability to work closely with both customers and internal teams. Most importantly – we believe in a people-first approach - we want to build the best solutions for our customers while having fun doing it! Our team consists of people from a wide variety of backgrounds, different professional and life experiences, who support each other to build things the right way and enjoy our vacation time.

Responsibilities

Your Responsibilities

As part of the Oracle Digital Assistant Platform team, you will be responsible for developing innovative digital assistant experiences for our customers. Responsibilities include the following:

Voice and dialog user experience design and development for a variety of platforms, including embedded within mobile applications

Work with product managers, application UX, front end developers and backend AI/ML platform for design and implementation of full product lifecycle

Independently design and prototype new experiences using platform tools and capabilities with some scripting and coding

Collaborate with PM team to drive roadmap of net new platform capabilities to support assistant experience

Operate in a startup-like environment constantly iterating through ideation, prototyping and productization phases

Your Qualifications

3+ years of relevant professional experience in user experience design

1+ years of experience with conversational design and implementation, preferably within voice-based applications

Good understanding of best practices for voice applications and tradeoffs with multimodal display and interaction patterns

Preferred Qualifications :

Bachelor’s or higher degree in Human-Computer Interaction, User Experience, Computer Science, Engineering or a related field

Experience working on Android/iOS Apps (ideally available in the App Store)

Strong customer focus, experience working with enterprise customers and developers

Background and experience in healthcare applications (consumer or provider-facing)

Proven track record of successfully delivering enterprise-level systems

Excellent written and oral communication skills

Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. Typically four years of software engineering or related experience needed.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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