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Dayton Freight
Greenwood, IN, United States
Overview Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match *This is a Part-Time 1st Shift position Responsibilities Customer Service Representatives are responsible for assisting Dayton
Job Source: Dayton FreightABBTECH Professional Resources
Indianapolis, IN, United States
This program requires US Citizenship Seeking a full-time Customer Service Representative with Mortgage Servicing experience. Opportunity for telework after training upon performance and customer approval. As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of F
Job Source: ABBTECH Professional ResourcesGovernment Employees Insurance Company
Fishers, IN, United States
Customer Service Representative – Indianapolis, IN Salary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Indianapolis
Job Source: Government Employees Insurance CompanyBunzl
Indianapolis, IN, United States
Description The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition
Job Source: BunzlSummers Plumbing Heating & Cooling - Brownsburg
Brownsburg
Job Description Job Description WHY WORK FOR SUMMERS? Summers Plumbing Heating & Cooling is a continually growing company with tons of opportunity for personal and professional growth! Our team is close-knit and we strive to promote excellence as we interact with our customers. Come grow with us! We are also honored to have made the Best Places t
Job Source: Summers Plumbing Heating & Cooling - BrownsburgTHE BLUE COLLAR RECRUITER
Indianapolis
Job Description Job Description WEEKLY PAY! WE STRIVE FOR A GREAT WORKING EXPERIENCE AND DEEPLY VALUE OUR TEAM MEMBERS! OFFERING TOP PAY PLUS+ EXCELLENT BEENFITS! What We Offer: Medical, dental and vision 401k with a company match Paid Time off, paid holidays Weekly pay Many wellness programs to support your physical and mental health Maternit
Job Source: THE BLUE COLLAR RECRUITERGroup1001
Zionsville, IN, United States
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus,
Job Source: Group1001R1
Carmel, IN, United States
Location: Ascension St Vincent Carmel Shift: Part time Patient Access Rep. Thursday/Friday 6:00AM-6:00PM and Saturdays 7:00AM-2:00PM. Additional shifts including weekends and holidays. R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and
Job Source: R1Indianapolis, IN, United States
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers on a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management software (CRM) to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.
Responsibilities
Handle inbound and outbound calls using proper phone etiquette.
Maintain strong knowledge of products, policies, and services of the organization.
Schedule sales appointments, product installations, and/or service appointments with both customers and the Window World team.
Resolve customer issues by determining the cause of the problem, facilitating a resolution, and timely following up with customers.
Accurately create and update customer accounts and input records of customer interactions into CRM.
Qualifications
Strong work ethic and detail-oriented.
Ability to multitask, prioritize, and manage time effectively.
Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
Effective written and verbal communication skills.
Proficient use of Microsoft Word, Excel, and Outlook applications.
Customer Service Representative jobs in Indianapolis, IN, United States
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