Principal Program Manager - DevOps and SaaS initiatives
Natick, MA, United States
Job Summary
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
As a Principal Program Manager for DevOps and SaaS initiatives, you will enable cross-functional teams to drive programs and develop high-quality software. In this role, you will work on strategic initiatives to deliver the infrastructure, platforms, and tools to accelerate our pace of delivering customer value. You will partner with the Engineering Managers and cross-functional leadership to plan, prioritize, and execute these initiatives.
MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
Facilitate planning process to create roadmaps and release plans aligning with strategic objectives and priorities.
Work with your cross-functional team to identify dependencies. Facilitate communications with dependent/impacted teams to negotiate and establish agreement of responsibilities and plans.
Identify issues and risks; ensure mitigation plans are defined and track them to resolution or escalate as needed.
Champion our continuous improvement core value. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively.
Design, pilot, and roll out new processes, best practices, standards, and KPIs as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes
Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement
Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback.
Monitor KPIs to identify issues in team quality or delivery rate - raise awareness; define, communicate, and track the plan to address those issues
Qualifications
A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
Additional Qualifications
Technical degree in Engineering, Math, or Science
Experience in program management of strategic initiatives related to DevOps, Cloud, and SaaS capabilities
Ability to understand technology; able to participate and contribute to technical conversations
Ability to influence others even when you do not have direct authority over them
Experience with Agile software development practices
Experience with JIRA and Confluence
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