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Longroad Energy
San Francisco, CA, United States
About Longroad Energy Longroad Energy is a Boston, MA headquartered renewable energy developer focused on the development, ownership, and operation/asset management of wind and solar energy projects throughout North America. Founded in 2016, Longroad owns 1.6 GW of wind and solar projects across the United States in addition to operating and manag
Job Source: Longroad EnergyAirswift
Rodeo, CA, United States
Job Reference 1245075 Location Rodeo, California, United States Industry Oil & Gas - Downstream Function IT & Telecoms Job Type Contract Date Added June 24, 2024 Our client, a major player in the Oil & Gas sector, has partnered with Airswift to recruit an experienced IT Support professional for a dynamic 12-month W2 Contract in Rodeo, CA. Thi
Job Source: AirswiftTenderloin Housing Clinic
San Francisco, CA, United States
ESSENTIAL FUNCTIONS Provide first line of support to troubleshoot network, hardware, software, and telephone problems. Act as a first point of contact for the Help Desk Support team to start the problem determination process for desktop and network issues. Organize, prioritize, and execute support requests. Document, track, and monitor problems to
Job Source: Tenderloin Housing ClinicTenderloin Housing Clinic
San Francisco, CA, United States
ESSENTIAL FUNCTIONS Provide first line of support to troubleshoot network, hardware, software, and telephone problems. Act as a first point of contact for the Help Desk Support team to start the problem determination process for desktop and network issues. Organize, prioritize, and execute support requests. Document, track, and monitor problems to
Job Source: Tenderloin Housing ClinicTCWGlobal
San Francisco, CA, United States
IT Helpdesk Specialist San Francisco, CA 94111 (*local candidates. Onsite) $57hr (Weekly pay) Part-time: 1 day a week/8hr shift. 8am-5pm. Tuesday, Wednesday or Thursday) 6-month contract (Great potential for extension and more hours) **Are you currently working part-time and/or have a very flexible work schedule and can support 1 day a week role on
Job Source: TCWGlobalACLU - National Office
San Francisco, CA, United States
ABOUT THE JOB The ACLU seeks a full-time position of Helpdesk Analyst in the Information Technology Department of the ACLU's National office in San Francisco, CA. This is a hybrid role that has in-office requirements of four (4) days per week. The Information Technology (IT) department provides technology-based services and support for a mo
Job Source: ACLU - National OfficeSan Francisco, CA, United States
About Pinterest : Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds th
Job Source: PinterestACLU - National Office
San Francisco, CA, United States
ABOUT THE JOB The ACLU seeks a full-time position of Helpdesk Analyst in the Information Technology Department of the ACLU's National office in San Francisco, CA. This is a hybrid role that has in-office requirements of four (4) days per week. The Information Technology (IT) department provides technology-based services and support for a mo
Job Source: ACLU - National OfficeSan Rafael, CA, United States
Summary:
The Marin City Health and Wellness Center MCHWC Help Desk Support Technician Reports directly to the Chief Operations Officer, the Help Desk Support Technician manages service tickets for all QLHC staff and key vendors for Mac and Windows desktops, laptops, wireless devices, and telecom systems. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support approved software, manage all activity to the policy and procedures, and assist with the day-to-day operations of supporting IT related support requests.
The secondary task of this position is to manage the outsourced IT Helpdesk solution, initiate updates and improvements of VPN and monitoring software, manage the setup and shutdown of all new hire and employment termination requests, and manage the computer capitalization inventory.
Essential Duties and Responsibilities:
Provide day-to-day delivery and technical support for end-users of desktop applications, approved SOS Software, telephones, handheld email devices, printers, and computer hardware.
Support migration to Microsoft from Google environment.
Manage onboarding and offboarding activity including, but not limited to, software setup, computer assets setup, logistics of computer and other asset shipment, and ensure computer inventory is up to date.
Manage computer asset inventory and disposal of assets to policy.
Supports Windows and Mac desktop OS.
Provides timely resolution of end-user problems in an accurate manner.
Diagnoses and troubleshoots computer and general network issues.
Provide support for field personnel remote communications and connectivity.
Basic administration of phone systems and other SOS services.
Work closely with cross-functional teams to ensure effective collaboration and alignment with partners and will be responsible for driving successful execution of partnership objectives.
Ensure all cyber security and software implementation is in compliance with policy and procedures.
Monitor activity on VPN and DUO to ensure compliance of the Cyber Security policy.
Monitor and manage operating system updates on all systems.
Manage Cyber Security trainings are completed within policy.
Supervisory Responsibility: N/A
Required Experience 2- 6 years of experience working in Helpdesk, Desktop support in a fast-growing startup environment.
Knowledge of Windows and Mac environments and computer hardware and software at an intermediate level.
Experienced in remote customer support including wireless LAN access, VPN, 2 step authorization systems.
Experienced in supporting smartphones (Droid, iPhone, and iPad).
Experienced in supporting all levels of seniority in the organization, including remote team members. Support team members who travel to sites.
Excellent customer service skills, strong attention to details with excellent follow up.
A professional attitude, providing outstanding and friendly client services, is critical.
Excellent troubleshooting and communication skills. Deep understanding of system and software management.
Preferred Education Bachelor's degree in information technology
Other Preferred Skills Enthusiastic, confident, and dedicated to work in a cross-functional team setting involving clinical and translational research, contract negotiation, legal and other groups.
Ability to lead, influence and motivate others. Ability to manage vendor resources.
Able to distill complex issues and clearly articulate solutions.
Ability to demonstrate effectiveness and growth in a fast-paced and dynamic environment.
Occasional travel required.
TRAVEL REQUIREMENTS: Occasional need to utilize personal transportation to conduct site visits, and attend meetings.
Work Environment:
The noise level in the work environment is usually moderate.
Email Alert for I.T. Helpdesk Technician jobs in San Rafael, CA, United States
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