Business Analyst / Project Manager

Houston, TX, United States

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

This position as a Business Analyst plays a pivotal role within Empower Pharmacy, facilitating strategic decision-making and operational excellence across our manufacturing operations. By analyzing sales and demand trends, you will provide critical insights that guide batch scheduling, optimize production efficiency, and identify strategic growth opportunities. Your work directly influences our ability to deliver high-quality medications efficiently, aligning perfectly with our core values of prioritizing people’s health, ensuring service excellence, maintaining top-notch quality standards, and fostering innovation in pharmaceutical manufacturing.

In addition to data analysis, you will manage essential reporting tools such as Monthly and Quarterly Operations Performance metrics and daily scorecards. These tools not only monitor our operational health but also drive continuous improvement initiatives aimed at enhancing productivity and reducing operational costs. Your role extends beyond data crunching; you will collaborate closely with sales, research and development (R&D), and product development teams to assess the feasibility and cost implications of new product introductions. This collaborative effort ensures that our product portfolio remains competitive and aligned with market demands, further solidifying Empower Pharmacy's position as a leader in pharmaceutical innovation.

As a key member of cross-functional teams, you will champion initiatives aimed at improving processes and outcomes across the organization. Your ability to generate insightful graphical data for executive presentations will play a crucial role in strategic decision-making at the highest levels. Moreover, you will actively support initiatives like right first time (RFT) and operational excellence (OPEX) reduction, contributing to our mission of continuously improving our manufacturing practices and delivering superior products to our customers.

At Empower Pharmacy, we are committed to producing innovative medications that enhance people's lives by promoting health and well-being. We invite passionate individuals who thrive in a dynamic, collaborative environment to join us in our mission. Together, we will expand access to quality, affordable medications while driving forward the frontiers of pharmaceutical manufacturing. If you are ready to make a meaningful impact and grow professionally within a supportive and innovative company culture, we encourage you to apply and become a part of our dedicated team.

Duties and Responsibilities

Analyzes sales and demand trends helping operations make strategic decisions on batch cadence, scheduling, and strategic opportunities in the manufacturing operation.

Manages reporting tools such as monthly ops performance, quarterly ops performance, daily scorecards and other key point indicators (KPI) and metrics that represent manufacturing operations.

Works withsales, R&D, product developmentand other groups to determine feasibility and cost of new product introductions.

Collaborates withcross-functional teamsto improve processes and outcomes.

Generates graphical data for inclusion in senior leadership team and executive leadership team presentations

Champion RFT, OPEX reduction and other KPI teams by creating tools that allow for better messaging across the organization.

Supports sales operationsby reviewing proposals and preparing project costing.

Supports both internal and external projects (size dependent on candidate experience) resulting in larger operational scale, improved fulfilment timing, reduction in costs, etc.

Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

Familiarity with PowerBI, Oracle, and Salesforce is a plus.

Previous experience managing KPI reporting tools and creating presentable communications from the data.

Keen eye for detail and the ability to conduct rigorous data analysis.

Ability to spot trends and manipulate data to find obscure issues impacting the process

Application of statistical methods to understand process variations and optimize performance.

Collaborate with partners including Quality Assurance, Quality Control, Validation, Visual Inspection and Labeling, Dispensing, Warehousing, etc.

Key Competencies

Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.

Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.

Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

Resourcefulness: Secures and deploys resources effectively and efficiently.

Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.

Ensures Accountability: Holds self and other accountable to meet commitment.

Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.

Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications

A bachelor’s in business analytics, computer science, engineering, mathematics or another related field.

3+ years’ experience supporting an operation using Excel, Visio, PowerPoint, etc.

Employee Benefits, Health, and Wellness

No-Cost Medication : Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.

Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.

Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.

Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.

Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.

Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.

Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.

FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).

401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.

Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.

Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.

Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.

Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.

Critical Illness: Protect your finances from the expenses of a serious health issue.

Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.

Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.

Legal Services: Access professional legal assistance to address concerns confidently.

Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.

Pet Insurance: Care for your furry family members with our pet insurance coverage.

Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.

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