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Field of Talent
Indianapolis, IN, United States
About Us: We are a production company that is passionate about delivering captivating stories to today's audience. As a rapidly growing media company, we prioritize talent and dedication, fostering a culture of advocacy where we leverage our platform to make a positive impact on people's lives. About the position: We're seeking a dedicated and c
Job Source: Field of TalentField of Talent
Indianapolis, IN, United States
About Us: We are a production company that is passionate about delivering captivating stories to today's audience. As a rapidly growing media company, we prioritize talent and dedication, fostering a culture of advocacy where we leverage our platform to make a positive impact on people's lives. About the position: We're seeking a dedicated and c
Job Source: Field of TalentSutherland Global
, IN, United States
Covid-19 update: Thank you for your interest in Sutherland. During these unprecedented times, Sutherland is committed to ensuring a healthy working environment for our people, their families, and the communities in which we operate. Where possible, we are enabling our people to work from home. When it is necessary for our people to work from a phys
Job Source: Sutherland GlobalJobot
Indianapolis, IN, United States
Hybrid - Application Support Specialist, Law Firm Experience Preferred!! This Jobot Job is hosted by: Garrett Mathison Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $75,000 per year A bit about us: We are a full service legal firm with over 700 lawyers across more than 30 offices a
Job Source: JobotGrundfos
Indianapolis, IN, United States
Peerless: having no equal; matchless, unrivaled. At Peerless, a Grundfos subsidiary, our team of experts come together with a common passion for manufacturing sustainable pumps that provide peace of mind. Our pumps create more reliable food supplies, clean and safe water, and keep life and property safe around the globe. For nearly a century, the P
Job Source: GrundfosGrundfos
Indianapolis, IN, United States
Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) IT Application Specialist Workplace: Hybrid Position Job Location (Short): Indianapolis, Indiana, United States Contract Type: Full-Time Employment
Job Source: GrundfosGrundfos
Indianapolis, IN, United States
IT Application Specialist Application deadline: asap Workplace: Hybrid Position Job Location (Short): Indianapolis, Indiana, United States Contract Type: Full-Time Employment Type: Regular Peerless: having no equal; matchless, unrivaled. At Peerless, a Grundfos subsidiary, our team of experts come together with a common passion for manufactur
Job Source: GrundfosGrundfos GmbH
Indianapolis, IN, United States
Press Tab to Move to Skip to Content Link Job Location (Short): Indianapolis, Indiana, United States Contract Type: Full-Time Employment Type: Regular Peerless: having no equal; matchless, unrivaled. At Peerless, a Grundfos subsidiary, our team of experts come together with a common passion for manufacturing sustainable pumps that provide pea
Job Source: Grundfos GmbHIndianapolis, IN, United States
This is a full-time, in-person position located in Indianapolis, Indiana.
About Us
audiochuck is an Indianapolis-based media company focused on bringing our fans edge-of-your-seat storytelling that speaks to the latest generation of podcast listeners. Since December 2017, we've been creating and producing compelling content that leaves you craving more. We've produced multiple shows that have premiered at #1, racking up hundreds of millions of downloads a year.
audiochuck is a young, fast-growing, and dynamic company that rewards its employees, regardless of age or experience, according to the work they do. We are committed to developing internal talent and fostering a long-term team of talented media professionals. Advocacy is an essential part of the audiochuck culture. We are passionate about using our platform to make a positive difference in people's lives by using our time, money, and resources to advocate for victims and families.
About our next App Support Specialist:
audiochuck is looking for an App Support Specialist to take fan interactions in our Crime Junkie Fan Club app to the next level. In this role, you'll serve as frontline support for members of our custom Crime Junkie Fan Club app. You will also collaborate with various teams, respond to inquiries across channels, and help create a unique fan experience. If you're excited about elevating fan interactions and tech support, join us in shaping the future of listener engagement and support in the audio industry!
What you will bring to the table:
Technical savvy and the ability to quickly transition between platforms
Analytical mindset with an innate ability to think through possible solutions and outcomes
Strong working knowledge of Microsoft Word and Excel
Strong written communication with a quick and accurate typing speed
1+ years of experience in a high-interaction customer service environment
1+ years of experience in app / technology support
Proven ability to proactively engage with customers through chat and phone call
A genuine desire to create a unique experience for customers
An appreciation for audiochuck's content and advocacy work
What audiochuck will bring to the table: Commitment to intentional leadership development for all employees
Dedication to company culture and promoting mental health
A talented team of collaborative and passionate employees to support your work
An appreciation for diverse work experience and backgrounds
A chance to work on shows from a leading network for true crime podcasts
Competitive base salary and bonus incentives
Comprehensive benefit plan
401(k) retirement plan with match
Paid time off
Team events and activities
What You'll Do: Daily listener support
Foster customer loyalty and excitement
Advocate for customers, tracking and relaying feedback
Respond to customer emails, comments, and messages across platforms
Monitor and update team on customer responses to new features
Manage customer support initiatives, including rollouts for features and fixes
Collaborate with fan club manager and app development team on support initiatives
Assist in managing Crime Junkie Fan Club App, addressing inquiries, technical issues, and comments.
Does this role sound like you? If so, please submit your resume along with a cover letter that briefly answers the questions below. Why are you interested in working with audiochuck?
How does your previous experience relate to this role?
What is a cause / issue you're passionate about solving?
This is a full-time, in-person position located in Indianapolis, Indiana.
Email Alert for Application Support Specialist jobs in Indianapolis, IN, United States
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