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Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team.
This full
Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team.
This full
Ultratec, Inc., located on the west side of Madison, is the worldwide leader in developing new technologies for the deaf and hard of hearing population. Today, our equipment is recognized as the standard for excellence in text telecommunications. Ultratec, Inc. is actively seeking an Enterprise IT Service Desk Technician to join our team.
This full
Overview
The IT Help Desk Technician will provide support to users of the organization’s technical products or services. This position plays a critical role in ensuring our employees have seamless access to technology, resolving problems promptly and will maintain a high level of customer satisfaction. The position will be fully on-site in Madison
Position Overview
This position delivers professional customer support of technology services to Foremost Farms employees and stakeholders. As a member of the Service Desk team, delivers onsite and remote support and provides high quality technology experiences to the people they support. The position fulfills requests and resolves incidents ensur
JOB REQUIREMENTS: About Us Foremost Farms USA, headquartered in Madison, Wisconsin, is a world-class supplier of cheese, dairy products, and ingredients to national and international markets. As a dairy cooperative, we are owned by the 1,100 dairy farmers who supply our high-quality milk. Our flexible, diverse plant network allows us to manufacture
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Team Lead working remotely in United States, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certificati
IT Support Specialist/Help Desk Technician
I am currently working on a Direct hire IT Support Technician/Help Desk Technician opportunity with one of my clients based out of Madison.
50/50 mix of remote/onsite/The majority of clients are local with a handful of clients that are further out but those would be super limited onsite travel. The have a
Job Source: Connect Search
Service Desk Technician - Bilingual Dutc
Madison, WI, United States
JOB REQUIREMENTS: Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities * Provides support via phone, e-mail and chat to employees of corporate clients. * Assists users in troubleshooting Outlook. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices including configuration and email sync. * Handles 50-60 issues per day efficiently and appropriately. * Maintains regular and punctual attendance. * Utilizes Active Directory database to reset network passwords. * Assists users in adding and changing network printers. * Provides technical support for VPN connectivity issues. * Controls user\'s computers utilizing remote access tools. * Troubleshoots remote access connectivity problems. * Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization\'s values. * Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. * Supports and conducts self in a manner consistent with client service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education * Trade School Certificate or Associate Degree in related field. Experience / Technical Requirements: * 1 year experience in call center or service desk environment. * Knowledge of various PC hardware and software applications including: - Operating Systems: Windows 7, Windows 10 - Office 365 Support - User creations/terminations (tasks/requests) - End-user self-service tools - Cloud support - multiple device data syncing - ServiceNow or other ticketing systems - Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc. - Internet Service Provider (ISP), Cable Modem, and Internet Support. * Effective troubleshooting and documentation skills * Experience navigating a knowledgebase * Proficient use of Microsoft Office applications. Certifications * None Other Skills and Abilities * Strong technical and client interaction skills. * Self-starter with excellent organizational, administrative and interpersonal skills. * Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. * Excellent oral, written, technical, and business communication skills. * Ability to multi-task and work in fast paced environment. Hardware & Software Requirements To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks. Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performi To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ4NTMyLjg3NzBAdXNsb2dpY2FsaXNjb21wLmFwbGl0cmFrLmNvbQ ***** APPLICATION INSTRUCTIONS: Apply Online: ht ps://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ4NTMyLjg3NzBAdXNsb2dpY2FsaXNjb21wLmFwbGl0cmFrLmNvbQ