Director, Product Marketing

San Jose, CA, United States

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Consumers across the globe are in need of safe, transparent financing, and our retail partners need Affirm to be there for them, wherever that might be. We are looking for a senior product marketing leader who is customer-obsessed to lead our Network Growth go-to-market efforts in helping millions of consumers live a better and more honest financial life.

The Network Growth Product Marketing team is responsible for Go-to-market inclusive of merchant segmentation, value proposition design and validation, packaging sales enablement material, scoping addressable market & path to scale, business model design, and partnership across product, revenue and analytics peers to execute.

What You'll Do

Develop a deep knowledge and affinity with our customers, their personas, and sub-segments.

Build a vision for customer narratives and value propositions by having a keen understanding of merchant segments and their needs

Partner closely with Sales and Client Success to understand and represent the voice of the customer in roadmap planning and go-to-market strategies

Consult with customers in partnership with Product Management and Sales to explore product and market opportunities.

Lead and develop a team of Product Marketers to build and execute on GTM strategies to drive launch, adoption and continued growth of products, aligned to company and product KPIs

Work cross-functionally with Product, Analytics, and Sales to unify our narrative, amplify our strategy, and build more collaborative and efficient work processes

Drive the development, execution, and delivery of thought leadership content for client advisory board events.

Empower our Sales teams with playbooks, customer stories, competitive positioning and a strong feedback loop between sales and product

Collaborate with Product Management, Sales, Client Success, Revenue Operations, and Enablement teams to improve product rollout processes and better serve our customers.

What We Look For

Overall 10+ years of experience driving go-to-market with strong emphasis on value proposition design and enablement in the e-commerce merchant payments space

5+ years experience managing product marketers

Deep understanding of merchant segments and their e-commerce needs

A passion and drive to change consumer finance for the better

A player coach mentality and drive to roll up your sleeves as well as lead your team to execute

The ability to lead a large decentralized group of cross functional partners from complex and ambiguous situations to clarity and focus

Data driven approach to hypothesis testing

The ability to absorb large amounts of information, distill key themes into actionable plans, and precisely communicate to a wide cross-functional audience

A get-things-done attitude to make your go-to-market and team successful. Bias for action and delivering results will be key for this position

An obsession for getting the details right, but also knowing how to execute on time

A drive to question assumptions and validate hypotheses

Pay Grade - USA32

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

USA base pay range (CA, WA, NY, NJ, CT) per year:

Min: $222,300

Mid: $277,800

Max: $333,400

USA base pay range (all other U.S. states) per year:

Min: $200,000

Mid: $250,000

Max: $300,100

Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents

Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses

Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge

ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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