Evening Mailroom Supervisor - Legal Division
Wilmington, DE, United States
Company Description
DLS Discovery is a professional litigation support services company serving the Delaware legal community for over 23 years. DLS Discovery offers dynamic solutions in litigation support including: E-Discovery, Trial Support, around the clock services preparing for court including, trial exhibits, courtroom setups, and logistics extending from Washington, DC to New York.
Job Description
The job's main function is to oversee all evening client scan, print and copy projects and email communications.
Position responsibilities are as follows:
Oversee Scanning, Electronic production requests and production operators
Ability to perform printing, photocopying, scanning, document/binder assembly, and mail fulfillment functions in strict accordance with (i) client instructions and (ii) the company's production and quality control requirements
Responsible for the creation and final inspection of deliverable volumes to client to check that deliverable specifications were followed in processing. These specifications primarily relate to the format and presentation of deliverable volumes (has OCR, data file fields, branding, etc)
Quality Control and signoff on Work Orders for all completed production jobs
Provide new employee training as needed
Provide oversight and feedback to supervised employees
Support Quality Control of ALL outgoing mail prior to delivery to USPS or Overnight Service Provider
Communicate with Production Manager on status of jobs and production needs
Ability to communicate effectively in a written and verbal manner. All communications with either other employees or clients must be made in a timely manner
Staff support for Facilities Management department needs
Required to assist production to ensure projects are completed timely, this may require standing for extended periods of time, lifting heavy objects on a regular basis up to 50lbs, do repetitive tasks with few breaks, and so forth.
Transition production requests from one shift to the next incoming shift
Assist with and provide feedback on employee reviews
Qualifications
•College Degree Preferred, 2 + years of industry experience preferred
•Computer literate with experience in Microsoft Office which includes Excel, Word, Access specifically. IPRO Proficiency a plus. Prior experience with supervisory skills required
•Attention to detail and ability to multi-task while exhibiting a professional manner at all times
•Ability to solve problems as they occur during the production of client requests
•Must be able to work flexible hours i.e. working late or early if needed
•Required to work in office 5 days a week, schedule can be flexible
Additional Information
DLS Discovery offers vacation/sick benefits. Health and Dental Insurance, Paid Holidays, competitive compensation and 401k Plan. On the job training available. A great career opportunity for the right candidate.
*Salary will commensurate with experience
#J-18808-Ljbffr