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Avion Hospitality
Houston, TX, United States
Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workd
Job Source: Avion HospitalityDays Inn & Suites West Energy Corridor
Houston, TX, United States
We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards f
Job Source: Days Inn & Suites West Energy CorridorDays Inn & Suites West Energy Corridor
Houston, TX, United States
Description We're in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You'll be the face of the operation and the first person guests see when they come through the doors. You'll be responsible for supervising staff, interacting with guests, and ensuring our hig
Job Source: Days Inn & Suites West Energy CorridorDays Inn & Suites West Energy Corridor
Houston
Job Description Job Description We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interac
Job Source: Days Inn & Suites West Energy CorridorJefferson Dental and Orthodontics
Houston
Job Description Job Description Who Are We? We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s o
Job Source: Jefferson Dental and OrthodonticsAvion Hospitality
Houston, TX, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience At least 2 to 3 years of
Job Source: Avion HospitalityCrestline Hotels & Resorts
Houston, TX, United States
** Front Desk Agent** ** Front Desk Agent** **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an indivi
Job Source: Crestline Hotels & Resortsdandbcareers.com
Houston, TX, United States
**Job Title** Front Desk/Host Posted: 2/24/2022 **Location** Houston II, TX 7620 Katy Freeway Houston, TX 77024 **Job Details** **Description** JOB FAIR - Tuesday March 1st - 11am 4pm and Thursday March 3rd 11am - 4pm ON THE SPOT NTERVIEWS! Hiring for ALL positions! Dave & Buster's is proud to be recognized by Forbes as one of **The Best Employers
Job Source: dandbcareers.comHouston, TX, United States
Club Quarters Application- US
Front Desk / Guest Experience Manager
40 hours per week including all holidays and weekends
Must be able to work all shifts (AM, MID PM) including night Audit rotations
Specific Duties:
Provides optimal guest satisfaction by offering professional and efficient service
through guest interaction.
Responsible for all aspects of operating the Member Service Desk.
Handles guest requests in a timely manner.
Handles all phone calls to the Member Service Desk in a professional and courteous
manner.
Performs a Meet & Greet to all arriving guests with a warm and sincere welcome.
Communicates guest needs to appropriate departments to ensure guest satisfaction.
Interacts directly with guests on all Member Service Desk issues i.e. reservations,
billing inquiries, concierge duties, etc.
Handles and responds to all guest complaints received at the Member Services Desk, communicating to the Senior Guest Service Manager as needed.
Assists fellow Guest Service Manager's and works as a team to create a positive
environment for guests and staff.
Monitors arrangements for all V.I.P., Special Attention and Long Stay guests.
Makes appropriate decision as a Manager, analyze situations and react accordingly
when the hotel operation is affected.
Remains calm and authoritative in fire & safety issues.
Proficient in the use of Springer Miller Systems and other equipment including kiosks; able to analyze and resolve problems with PMS and/or interfaces in a timely
manner; knowledgeable of procedures related to the Member Service Desk
operation.
Provides Concierge Service for guests and remain knowledgeable and updated on local events, services etc.
Attends departmental meetings and/or events for the Member Service Desk and hotel as requested by the Senior Guest Service Manager.
Responsible for cash drawer of assigned amount and cash handling.
Supervises Guest Service Representatives duties for guest requests.
Balances Room Inventory for arrivals daily to maximize room revenue as per policy.
Responsible for appropriate revenue collection from all guests by ensuring they receive a bill for services provided, all credit cards on file are valid, credit is not
extended beyond the appropriate levels. etc.
Provides reservation services when required.
Perform any other Guest Service Manager duties as requested by the Senior Guest Service Manager or Hotel Manager.
Other details
Pay Type Hourly
Job Start Date Sunday, October 8, 2023
Apply Now
Email Alert for Front Desk/ Guest Experience Manager jobs in Houston, TX, United States
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