Vice President, Investor Center Partnerships

Boston, MA, United States

Job Description:

The Team

Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. Our philosophy is customer-centric - everything we do focuses on delivering solutions that meet or exceed the needs of our customers at all levels. We manage more than 11 million square feet of space in the United States and overseas, including thirteen North American and six international locations, multiple data centers and more than 200 retail investor centers.

The leader of Investor Center Partnerships works closely with the Wealth Investor Center leadership team to re-imagine and manage solutions for our investor centers, including developing and implementing new concepts such as Wealth Hubs and National Investor Centers in our regional locations.\u00A0 These centers serve as an extension of our brand for our customers.\u00A0 We demonstrate operational excellence in all facets of our daily work.

The Vice President of Investor Center Partnerships will drive asset value through critical thinking, effective communication, expense management, infrastructure planning and execution all in support of our customers and associates.\u00A0 To do this, the Vice President will collaborate with many groups inside and outside of Fidelity Real Estate including, Leasing & Transactions, Project Design and Delivery, Real Estate Finance, Branch Operations, Procurement, Security and Wealth Leadership, which requires strong interpersonal abilities.

This role reports to the Head of Fidelity Real Estate and will have a dedicated team including full time and contractor resources.\u00A0

The Expertise and Skills You Bring

Bachelor s degree in business management, Operations, Real Estate management or related field; an advanced degree is a plus.

Direct experience managing a portfolio of retail real estate locations.

Track record managing a large portfolio of retail real estate projects and operations.

Ability to lead and inspire a team of associates, developers, architects, engineers, and contractors.\u00A0

Proven expertise developing and leading sophisticated strategic initiatives, with experience delivering successful outcomes.

Experience applying creative frameworks to quickly innovate, improve and sustain impactful programs.

Ability to initiate and develop relationships to effectively collaborate with internal and external team members in a matrix environment.

A consumer-first attitude with curiosity and passion to deliver against unmet needs.

Confidence and ability to apply financial and operational considerations to develop strategies and execution plans.

Highly refined and professional verbal and written communications.

Comfort and success operating in a fast-paced culture with multiple concurrent projects and priorities.

Ability to effectively message a clear strategic vision and influence partners throughout all levels of an organization.

The Value You Deliver

Partnership with Wealth to apply and adapt a comprehensive multiyear dynamic plan for our Investor Center real estate strategy.\u00A0

Partner with other real estate subject areas to align on priorities, develop solutions, evolve programs, and drive consistent results.

Connect with Wealth Investor Center leaders to ensure a cohesive and seamless strategic framework and operational excellence with an emphasis on customer and associate engagement.

Develop frameworks to support leadership decisions and integrate program experience to project future outcomes.

Drive collaboration and consistency of operations across locations.

Provide vendor management and oversight of 3rd party facility management partners.

Lead portfolio-wide projects and programs, as appropriate.

Manage a team of leaders and associates, focusing on goals setting, professional development, leadership, and ongoing communication.

Focus on financial stewardship: develop ways to increase asset value, decrease operating expenses, and prioritize fiscal discipline in capital spending.

Other Requirements

Ability to be onsite at Fidelity locations a minimum of 50% of the time

Ability to travel up to 30% of the time

Company Overview

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At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or call 800-835-5099 , prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com .

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected] .

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