Spa Concierge
Houston
Job Description Job Description Located inside of the Galleria Mall, on the second floor near Neiman Marcus
The Woodhouse Spas Houston Galleria is hiring FT or PT Spa Concierges . We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.
WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.
Requirements:
Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
Attend all staff meetings & huddles as required
Must be a team player and enthusiastic contributor to servicing our guests
Must have the ability to multi-task
Responsibilities:
Welcomes each guest who enters the spa with a smile
Answers phones
Confirm appointments daily
Schedule appointments using the Zenoti software
Prepare and finalize sale tickets
Educate guests on spa services and retail products
Orchestrates the spa schedule and ensures proper guest flow
Rocks sales numbers by providing gift card and retail recommendations
Ensures a positive, consistent guest experience
Supports the Spa Director and entire spa team
Is super organized and has an astute attention for detail, always making sure the place is tidy
Abide by the handbook policies
Woodhouse Hospitality Perks include:
Monthly retail bonuses!
Free spa services and discounts on all retail products!
Competitive Pay and Incentive programs
SPIFF opportunities = daily pay incentives
Paid Vacations for Full Time Employees
401K and health plans for Full Time Employees
Great opportunities for career advancement