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Luxury Galleria Spa Concierge

Houston

Job Description Job Description Located inside of the Galleria Mall, on the second floor near Neiman Marcus

The Woodhouse Spas Houston Galleria has an immediate need for FT or PT Spa Concierges . We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

Requirements:

Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests

Attend all staff meetings & huddles as required

Must be a team player and enthusiastic contributor to servicing our guests

Must have the ability to multi-task

Responsibilities:

Welcomes each guest who enters the spa with a smile

Answers phones

Confirm appointments daily

Schedule appointments using the Zenoti software

Prepare and finalize sale tickets

Educate guests on spa services and retail products

Orchestrates the spa schedule and ensures proper guest flow

Rocks sales numbers by providing gift card and retail recommendations

Ensures a positive, consistent guest experience

Supports the Managing Director and entire spa team

Is super organized and has an astute attention for detail, always making sure the place is tidy

Abide by the handbook policies

Woodhouse Hospitality Perks include:

Free spa services and discounts on all retail products!

Competitive Pay and Incentive programs

SPIFF opportunities = daily pay incentives

Paid Vacations for Full Time Employees

401K and health plans for Full Time Employees

Great opportunities for career advancement

Apply

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