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AutoNation, Inc.
Tustin, CA, United States
AutoNation Infiniti Tustin At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your com
Job Source: AutoNation, Inc.Penske
Santa Ana, CA, United States
Crevier MINI, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experie
Job Source: PenskeCarShop
Santa Ana, CA, United States
Summary/Objective The Service Advisor sells and schedules needed service work in the service department. Promote and attain dealership standards for superior workmanship. Essential Functions Schedules service appointments; obtains customer and vehicle data prior to arrival when possible Greets customers promptly in a polite and friendly manner, c
Job Source: CarShopPenske Automotive Group
Santa Ana, CA, United States
Summary/Objective The Service Advisor sells and schedules needed service work in the service department. Promote and attain dealership standards for superior workmanship. Essential Functions * Schedules service appointments; obtains customer and vehicle data prior to arrival when possible * Greets customers promptly in a polite and friendly manner,
Job Source: Penske Automotive GroupCalifornia National Kennedy Equip
Orange, CA, United States
Job Description Job Description Kennedy Equipment , a family owned equipment company, located in Orange has an opening for a Full Time Service Writer/Advisor. This person will serve as the liaison between customers and the repair shop, utilizing skills in documentation and communication to manage work orders and facilitate the proper and timely
Job Source: California National Kennedy EquipPlatt College
Anaheim, CA, United States
Platt College Los Angeles consists of four Southern California campuses located in Alhambra, Ontario, Riverside and Anaheim. Platt offers certificate and degree programs in several subject areas including school of graphic design, business and legal studies, medical sciences, and information technology. Since our opening in 1985, Platt College has
Job Source: Platt CollegeVista Auto Retail Inc
Anaheim, CA, United States
Job Description Job Description Vista, CA | Onsite | Full Time | Salary: 60,000 - $125,000 | Schedule: Monday - Saturday with a day off in the middle of the week. Norm Reeves Automotive Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida including the #1 Hond
Job Source: Vista Auto Retail IncNorm Reeves Subaru Rockwall
Huntington Beach, CA, United States
Location: Huntington Beach, CA (Onsite) | Type: Full Time | Salary Range: $60,000 - $125,000 Schedule : Monday - Saturday | Sundays off with another day off mid-week. As our Service Advisor, you’re one of the most important team members at Norm Reeves Honda in Huntington Beach. You’re responsible for creating a super Norm Reeves service experien
Job Source: Norm Reeves Subaru RockwallHuntington Beach, CA, United States
Huntington Beach Chrysler is looking for an Experienced Service Advisor
This is a great opportunity for a detail-oriented, highly motived individual to join our excellent service department.
Qualifications:
Excellent communication skills including the ability to effectively communicate in person, over the phone and in writing
Valid U.S. Driver's license
Must be willing to submit to a pre-employment background check and drug screen
Clean driving record needed
Applicants must have the ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously
Applicants must be detail-oriented and well organized
Outstanding customer service skills
High School diploma or equivalent
Prolonged periods of standing, stooping, bending, and walking
Job Duties:
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Greets customers in a timely and friendly manner.
Provides accurate and honest advice to customers on the care of their vehicles when selling additional service work.
Provides accurate cost and time estimates when scheduling appointments and discussing the problem.
Collects the necessary information (e.g., when, how often, etc.) pertaining to the problem before writing up repair orders.
Obtains the customer's written approval on all repair orders at the time of the write-up or when closing additional sales.
Ensures that customer complaints are handled tactfully, promptly, with genuine concern, and according to Huntington Beach Chrysler Jeep Dodge Ram guidelines.
Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
Provides a clear and legible record of service completed for both customer and dealership use.
Monitors the progress of the repair and contacts customers regarding any changes in the time and cost estimates.
Inspects all repaired vehicles to ensure quality and safety standards are met.
Performs road tests to ensure repairs are completed properly.
Ensures the cleanliness of customers' vehicles and waiting area.
Follow up with customers to ensure service satisfaction.
Schedules service work and follows up with customers regarding upcoming service needs.
Coordinates activities to ensure repair work is fixed during the first visit and on time.
Utilizes all available information to ensure proper resolution of problems.
Applies information found in technical publications, periodicals, bulletins, etc.
Uses computer systems to look up part availability and repair orders.
Understands and uses new systems or processes implemented by Huntington Beach Chrysler Jeep Dodge Ram and/or Chrysler LLC.
Understands and complies with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.
Performs other duties as assigned
Benefits:
We offer a competitive pay plan & benefits, and opportunities for growth and promotion
401(k)
Dental insurance
Employee discounts
Health insurance
Vision insurance
If you're interested please apply on at www.hbjeep.com
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Service Advisor jobs in Huntington Beach, CA, United States
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