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United Airlines, Inc.
Chicago, IL, United States
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations le
Job Source: United Airlines, Inc.United Airlines
Chicago, IL, United States
Description We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Key Responsibilities: This operational support position is
Job Source: United AirlinesUnited Airlines
Chicago, IL, United States
Job overview and responsibilities Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations level 3 Production Support team. Primary responsibilities will be Aruba wireless as well as other network hardware, operating systems, software, and systems, providing consultation and direct te
Job Source: United AirlinesBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
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Adventurous Journeys Capital Partners ( AJCP ) is seeking an IT Support Technician to provide technical services and assistance to all employees across the company and operating properties and support its rapid growth across various investment platforms focused on the hospitality, mixed-use, and single-family rental sectors. ABOUT AJCP AJCP is a ve
Job Source: AJ Capital PartnersBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillUnited Airlines
Chicago
**Description** United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. **Our Values** : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose:
Job Source: United AirlinesUnited Airlines, Inc.
Chicago, IL, United States
Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locat
Job Source: United Airlines, Inc.Chicago, IL, United States
Description
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.
Job overview and responsibilities
Responsible for the evaluation, implementation, and ongoing support of various network platforms in a Network Operations level 3 Production Support team
Primary responsibilities will be Aruba wireless as well as other network hardware, operating systems, software, and systems, providing consultation and direct technical support in problem management, integration, and systems programming
Implement releases, upgrades, and/or changes into the environment
Ensure platform performance and availability meet design criteria and objectives through monitoring, timely service restoration, and tuning
Duties will include system implementation, system maintenance/administration, troubleshooting, and diagnostics
Perform root cause analysis to quickly recover from service interruptions and prevent recurring problems
Analyze, design, and document platforms/systems to meet enterprise requirements
Consult with other business units (e.g. application groups, DBAs, middleware, etc.) to configure platforms for product installation and ongoing support
Understand technical/business requirements gathered from the business units
Coordinate activities with internal/external technology owners/service providers
Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models
Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved
Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
Install, customize, maintain, test, and troubleshoot operating systems and other systems software
Configure, install, maintain, test, and troubleshoot hardware systems
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
Qualifications
Required
Bachelor's degree or 4 years of relevant work experience in Information Technology or Business or equivalent experience, education, or training
3+ years applicable experience in the design/administration
Knowledge of multiple network systems like routers, switches, F5, and Aruba wireless
Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level
Integrity and Trust - Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain
Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer
Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs
Must be legally authorized to work in the United States for any employer without sponsorship
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Email Alert for Senior Support Engineer - Information Technology jobs in Chicago, IL, United States
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