Quality Technician

Memphis, TN

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Position Summary: Major duties and responsibilities of this position.

Works with Manufacturing, Quality and Quality Engineering to continuously improve the quality performance and ensure compliance with quality standards. Performs measurement and validation tasks to support Production and Quality requirements. Trains department personnel in the proper use and interpretation of quality plans, and reviews and analyzes daily quality performance to identify, contain, control and improve quality.

Performs a variety of quality control tests/inspections on products, materials, components and parts at various stages of the production process to ensure compliance with quality and reliability standards, and to ensure effective inspection and testing procedures are implemented.  Analyzes data and writes summaries to validate or show deviations from existing standards.  Recommends modifications to existing, or suggests new standards, methods and procedures.

Key Responsibilities and End Results: (Essential responsibilities include but are not limited to the following):

Working under close supervision, assures policies, procedures, inspection techniques and quality plans conform to established standards.

Performs analyses and tests of raw materials, packaging materials and/or finished products from manufacturing to ensure quality standards and compliance to customer and regulatory requirements.

Performs a variety of qualitative or quantitative tests on samples, and to aid in maintenance and certification of test instruments and apparatus to ensure compliance.

Monitors performance of inspectors and institutes corrective action when necessary.

Assures gauges are within the current calibration cycle and are properly used and stored. Arranges for repair of gauges.

Trains new inspectors regarding policies, procedures, inspection and gauge techniques, and quality plans.

Reviews Statistical Process Control (SPC) data. Maintains integrity of SPC data by correcting input errors and follows up with retraining of inspectors if needed.

Works with QA Supervisor or QA manager to maintain and update control limits in SPC files. Creates new SPC files as needed.

Prepare graphs or charts of data and/or enters data into computer for analysis.

Performs product and process audits.

Reviews production records for conformance to procedures.

Participates in start-ups in accordance with inspection criteria.

Troubleshoots recurring defects and quality problems. Recommends disposition, modification and corrective actions for recurring or non-recurring discrepancies.

Participates in mold qualification/validation process.

Audits, maintains and generate accurate quality records, logs and reports.

Ensures documentation and procedures are following customer specifications, industry standards and standard operating procedures.

Maintain files for batch history records (BHR). Review BHR's for completeness and accuracy. Fills out lot history closeout/Batch Release form. Work and follow up as needed with shipping to complete necessary information on Certificates of Compliance/Analysis for product shipments.

Supports all company safety and quality programs and initiatives.

Reviews Statistical Process Control (SPC) data in Predisys. Maintains integrity of SPC data by correcting input errors and follows up with retraining of inspectors if needed.  May view SPC reports.

Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

Job Specifications : The minimum education and experience required to perform this job competently.

High School degree or GED certificate and 1-2 years of inspection experience in injection molding, metrology, machine shop operations or similar industry/environment.

Ability to read and write English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Use of some judgment and the making of minor decisions in carrying out instructions following prescribed routines, methods and procedures.

Requires use of simple arithmetic (addition, multiplication, calculate averages), and ability to compile statistical reports and produce machine capability reports.

Basic knowledge of blueprints, measuring and test equipment, SPC software and measurement techniques, and quality calibration processes required.

Basic knowledge of process control charts, process capability studies and other statistical analysis applications.

General knowledge of SPC and Predisys.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.