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Gallagher
Boston, MA, United States
About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock
Job Source: GallagherTetra Tech
Boston, MA, United States
Discover your full potential. At Tetra Tech, we collaborate with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world’s most complex challenges. Our global innovation hubs will enable you to share ideas and best practices while growing your p
Job Source: Tetra TechSun Life
Wellesley, MA, United States
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day
Job Source: Sun LifeLockton Companies
Boston, MA, United States
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent ser
Job Source: Lockton CompaniesLockton, Inc.
Boston, MA, United States
Job Summary: About Lockton Northeast For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to exper
Job Source: Lockton, Inc.Buyers Edge Platform
Waltham, MA, United States
Who are we? Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfoli
Job Source: Buyers Edge PlatformTetra Tech
Boston, MA, United States
Discover your full potential. At Tetra Tech, we collaborate with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our global innovation hubs will enable you to share ideas and best practices while growing your p
Job Source: Tetra TechGallagher
Boston, MA, United States
Introduction : Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unl
Job Source: GallagherBoston, MA, United States
We are looking to expand our client facing team. You will be joining the market leader in front office systems as they continue to expand their service offerings.
Essential Functions:
* Manage a client base inclusive of the firm's largest and most complex strategic clients* Contribute to client management team efforts outside of primary client management responsibilities (e.g. mentoring, recruiting, special projects, etc.)* Contribute to market and client intelligence for the client management group and account teams* Develop and utilize relationships with key business stakeholders at Customers to obtain visibility in client long term planning, plus facilitate discussion between the firm and Client Executive Management team.* Is commercially aware and able to see the business strategy; has sufficient business and industry knowledge to present a vision of the industry's direction as it relates to the client and their business* Makes sound decisions in difficult or ambiguous situations and defends positions despite the potential consequences* Contribute to common client base topic and issue collaboration* Assist Sales team to identify and foster revenue opportunities including additional application modules and services, training, or services* Maintain frequent communication and collaboration with internal client account teams and business units* Establish long-term, strategic objectives for each client and measure success against account plan goals* Proactively assists clients with issue resolution, information requests, and interaction with other internal teams* Maintain a regular cadence with clients, including onsite visits, project status calls, etc.* Maintain awareness of market and industry trends and news relevant to the firm and client base* Collaborate with account team to deliver important firm messages to client decision makers* Exercises good judgement and decision making in internal and client interactions* Maintains the accuracy of client information within the firm and capture meaningful information and client interactions into our internal CRM solution, SalesForce
Requirements and Qualifications:
* Minimum BA/BS degree ( Finance/Technology discipline preferable)* Minimum of 8 years' experience within the Financial Services /Software industry* Strong verbal and written communication skills including the ability to articulate issues, options and resolutions verbally and in writing.* Demonstrated ability to foster strong relationships with senior managers (C-Level) in large and small corporations* Ability to navigate within customer organizations to identify key decision makers, users and influencers* Ability to assess client satisfaction and value proposition achieved with Charles River enterprise solution* Prior Relationship/Client management background or acted in a similar capacity.* Minimum of 5 years prior Relationship/Client management experience or equivalent at a financial services / software firm* Proactive account management skills and a track record of balancing the demands of multiple client accounts.* Ability to navigate within customer organizations to identify problems and solutions* Able to differentiate and work at strategic and tactical levels simultaneously* Able to multi-task and manage simultaneous priorities without close supervision* Travel to customer sites 20% - 40% per calendar year* Proven organizational skills with attention to detail.* Self-motivated with the ability to operate independently and as a member of a team.* Strong analytical and problem-solving skills.* Flexibility with schedule and ability to work beyond regular business hours.
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Email Alert for Client Manager jobs in Boston, MA, United States
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