Senior Platform Engineer

Denver, CO, United States

Ibotta is seeking a Senior Platform Engineer, Site Reliability to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. As part of the Reliability team at Ibotta, you will be enabling the engineering organization to support and scale the platform that powers our app that is used by millions of consumers. We're looking for a self-motivated engineer who has a passion for making services and infrastructure scalable, reliable, and observable. Every engineer has input into our engineering culture, our products and development processes, and will have a real impact as part of a small, nimble team.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office. The specified high value hybrid days are Tuesday, Wednesday, and Thursday. Candidates must live in the United States.

What you will be doing:

Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.

Take initiative to identify and solve important problems, coordinating with others on cross-cutting technical solution and work closely with engineers across a number of disciplines

Influence engineering best practices to improve MTBF, MTTR, MTTF and incident response.

Identify opportunities to improve service scalability, reliability, and observability.

Partner with stakeholders to define, implement, and drive adoption of reliability standards, patterns, and practices across the entire engineering organization.

Work with product teams to identify and improve service SLIs/SLOs/SLAs.

Write tests and perform code reviews to ensure that we're shipping reliable, readable, and reusable code.

Research and implement technology solutions for a reliable, high performance, high transaction system.

Manage availability and  performance monitoring for data and application layers using a variety of toolsets.

Ensure that security and compliance are first-class objects across Ibotta’s infrastructure and services.

Participate in an on-call rotation while practicing sustainable incident response and blameless postmortems.

Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement.

Provide guidance and leadership to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and on building automated responses for non-exceptional service conditions.

Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.

What we are looking for:

5+ years of experience in architecture, design, implementation, and/or support of highly distributed production cloud applications.

Bachelor’s degree in Computer Science, Engineering, Analytics or a related field required.

Experience working on a single-tenant and multi-tenant systems platform with hundreds of thousands or millions of users

Solid communication skills and ability to work with stakeholders both within and outside of engineering.

Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.

Deep understanding of operational concepts such as SLIs, SLAs, SLOs, and DORA metrics to measure and improve software development and delivery performance.

Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication.

Proven experience with relevant technologies such as Typescript, Ruby on Rails, Java, Python, Javascript, Kotlin, Nodejs, etc, and data stores such as MySQL, DynamoDB, Redis, etc, and knowing when to use each

Fundamental knowledge of object-oriented software design, development and architectural principles

Deep understanding of development best practices including security, compliance, performance, optimization, reliability, cost efficiency, etc.

Deep understanding of building highly scalable, observable, and fault tolerant platforms using architectural patterns such as retries, circuit breakers, rate limiters, etc on top of horizontally scalable systems

Experience implementing architectural concepts such as microservices, serverless, event-driven, platforms, etc.

Expertise in AWS/GCloud/Azure. AWS is preferred

Proven experience with DevOps best practices and Infrastructure as Code tools (e.g. Terraform, CloudFormation, etc)

Some of the traits that we seek in great engineers:

You….

love to teach and learn from your co-workers

look for ways to continually challenge yourself and develop as an engineer

understand that communication is a huge part of your software engineering responsibility and practice it daily

understand that testing your code is one of the most important aspects of software engineering

respect diverse perspectives and like collaborating with other engineers to solve hard problems

understand that delivering products incrementally helps provide more value to the business

trust your teammates, and embrace healthy conflict and debate. You believe getting it right is more important than being right.

About Us:

Built and headquartered in Denver, Colo., Ibotta ("I bought a...") is a performance marketing platform that allows brands to deliver digital promotions to millions of consumers through a network of publishers called the Ibotta Performance Network (IPN). Ibotta’s network allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale.

Guided by our values and our mission to Make Every Purchase Rewarding, we come to work energized by the business problems we get to solve, the technology we build, the innovative people we work (and have fun) with, and the consumers we get to help. To date, we have credited consumers $1.5B.

Ibotta was named to the 2021 Inc. 5000 list of fastest-growing private companies in the U.S. for the fourth year in a row, after debuting on the list in 2018. The company has also been named as a Top Workplace by The Denver Post four consecutive times, made BuiltIn Colorado’s Best Places to Work list three years in a row and appeared on Inc.’s list of Best Workplaces in 2017 and 2023.

To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.com.

Additional Details:

This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity. Denver office perks include paid parking, bagel Thursdays, snacks

and occasional meals.

Base compensation range: $120,000 - $160,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. ​​

Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.

Applicants must be currently authorized to work in the United States on a full-time basis.

For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.

Recruiting Agency Notice

Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.

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