Front Desk Concierge
Houston, TX, United States
Benefits:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Training & development
Vision insurance
Benefits/Perks
Flexible Schedule
Life Insurance
Health Insurance
Dental & Vision Insurance
401(k) Matching
Employee Discount
Job Summary
We are seeking a dynamic and experienced Front Desk concierge to join our team at boutique hair salon. The ideal candidate will have a minimum of 2 years of experience in the spa and wellness industry, with a proven track record of providing exceptional customer service.
Responsibilities:
Greet clients with a warm and friendly demeanor, ensuring a positive and welcoming atmosphere.
Manage client bookings, appointments, and inquiries efficiently, demonstrating excellent organizational skills.
Coordinate and manage hair artists' schedules to optimize productivity and minimize downtime.
Assist clients with salon services selection and provide information on products and promotions.
Handle cash and electronic transactions accurately and securely.
Maintain cleanliness and tidiness of the reception area and salon facilities.
Collaborate closely with stylists and other team members to ensure seamless operations.
Uphold the salon's reputation for professionalism, luxury, and excellence in customer service.
Requirements:
Minimum 2 years of experience in the spa and wellness industry, preferably in a high-end salon or similar setting.
Exceptional interpersonal skills with a genuine passion for providing outstanding customer service.
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
Strong organizational and time management skills, with attention to detail.
Proficiency in salon management software or similar scheduling systems is preferred.
Professional appearance and demeanor at all times.
Flexibility to work evenings and weekends as required.
If you are a friendly, organized, and customer-focused individual with a passion for the beauty and wellness industry, we would love to hear from you! Join our team and be part of an exciting and rewarding salon environment dedicated to delivering the highest level of service to our valued clients. Apply now!