ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Verda Healthcare
houston, tx
Verda Healthcare, Inc. California and Verda Health Plan of Texas , are subsidiaries of Verda Healthcare, Inc . has a license with the Texas Department of Insurance (TDI) and a contract with the Center of Medicaid and Medicare Services (CMS) for a Medicare Advantage Prescription Drug (MAPD) plan to operate in January 2024. We are looking for a Hel
Job Source: Verda HealthcareIdera, Inc.
houston, tx
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming queries and issues related to computer systems, softwa
Job Source: Idera, Inc.Leader Communications Inc
Houston
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individual must be able to attain and maintain a valid US Government security clearance to
Job Source: Leader Communications IncLeader Communications Inc
Houston, TX, United States
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individual must be able to attain and maintain a valid US Government security clearance to
Job Source: Leader Communications IncLeader Communications
Houston, TX, United States
Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. Individual must be able to attain and maintain a valid US Government security clearance to be retained in the position. Duties & Resp
Job Source: Leader CommunicationsState of Hawai'i
, HI, United States
Recruitment Number 22-0492 - The immediate vacancies are located in Downtown and are with the Department of Accounting & General Services and the Department of Attorney General. Journeyworker : $5,076 to $7,226 per month (SR-22, Step D to M). Senior Specialist/Subject Matter Expert : $5,713 to $8,130 per month (SR 24, Step D to M). Note: Hir
Job Source: State of Hawai'iThe University of Texas Health Science Center at Houston
Houston, TX, United States
Information Security Analyst in Information Technology Information Security Analyst in Information Technology Location: Texas Medical Center-Houston, Texas Hot Category: Information Technology UTHealth Houston General Administration Requisition #: 230002SA Are you ready to join an extremely collaborative Information Security team addressing Iden
Job Source: The University of Texas Health Science Center at HoustonWalter P Moore
Houston, TX, United States
Responsibilities As a Senior Desktop Support Analyst, qualified candidates will serve as Level 2 support for PC Help Desk issues. They will be charged with ensuring issues are solved the first time and in a timely manner by monitoring, analyzing, and evaluating the performance of Help Desk resources. The Senior Desktop Support Analyst will develop
Job Source: Walter P MooreHouston, TX, United States
IT Analyst
Location: Houston, Texas (Onsite full time)
A client of Compass Pointe Consulting has an opening an Information Technology (IT) Analyst in the Houston office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper solution to an issue, sets up for quality assurance testing of new hardware and software for existing and new users, and performs other related duties. This position will work 100% onsite in the Houston office.
Responsibilities include but are not limited to:
• Performing installs, moves, and changes to office layout for PC's, software, printers, phones, and network components.
• Communicating effectively, providing guidance and technical support for workstations, applications, procedures, and break fix items working with users, remote team members, and peer groups across the organization to complete assigned work.
• Owning and providing timely resolution of all incident tickets and change orders.
• Assisting with equipment installations, hardware racking, cable management, and vendor support/oversight.
• Interacting directly, when needed, with the network engineers, enterprise application administrators, office support teams, litigation support, application developers, information security, application support and training, and procurement and inventory tracking to determine the proper remediation for an issue.
• Setting up and quality assurance testing new hardware and software for existing and new end-users in the firm.
• Providing exceptional customer service and support to clients.
Maintaining an expert knowledge level in the areas:
• Company applications; including, but not limited to, electronic messaging, document management, financial systems, human resource systems, and practice support applications, i.e., Microsoft Office Suite, including, Word, Excel, PowerPoint, and Access.
• Remote access and mobile computing environment, including, but not limited to, internet access, VPN access, Mobile Device Management, wireless, cable and DSL connectivity, and Citrix. Phone, voice conferencing and video conferencing systems. Computers; including Windows desktop, laptop and peripheral hardware set-up, configuration, and trouble shooting.
• Utilizing trouble-shooting skills to resolve issues with software, hardware, printers, network connectivity, remote access, and other peripherals.
• Providing desk-side support on escalated issues when unable to remote control into computer.
• Providing immediate expert-level support for the configuration of workstations, laptops, and standard and non-standard software applications used by the firm.
• Installing and configuring software applications as required. Acting as a liaison with hardware and software manufacturers to resolve issues.
• Preparing new and replacement PCs and laptops for the end-users.
• Escalating to and partnering with Network Operations, Enterprise Systems, and Applications Development staff to resolve network and/or application issues.
• Documenting in detail the resolutions to issues in the Help Desk ticketing system.
• Participating in floor support for major system changes, rollouts of new software, hardware, and system enhancements.
• Coordinating with other IT teams to research, test, deploy, document, and upgrade new and existing hardware and software.
• Setting up AV equipment and related AV services as needed in the Houston office.
• Supporting, monitoring, implementing, and complying with policies and procedures as pertains to the Information Technology Department.
• Meeting deadlines for deliverables.
Qualifications:
• Two-year college degree preferred; equivalent experience will be considered.
• Minimum of three years of experience in providing end-user support.
• Knowledge and experience with law firm specific applications is preferred. Previous employment in legal information technology is preferred.
• Experience in providing workstation support in a Microsoft environment and implementing, maintaining, and supporting Windows operating systems and MS Office application suites as well as proficiency in Windows operating systems and Microsoft Office Suite and/or related software.
• Technical experience configuring and supporting workstations, laptops, printers, AV, and related equipment required.
• Strong project management and problem-solving skills.
• Must be self-motivated and able to successfully perform tasks independently with a minimum of supervision.
• Ability to solve practical problems and handle a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Flexibility to work alternate shifts and overtime as determined by the Manager.
#J-18808-Ljbffr
IT Analyst jobs in Houston, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.