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ARES Corporation
Houston
Job Description Job Description The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high degree of customer service, technical expertise and responsiveness. Responsibilities include: Complete softwar
Job Source: ARES CorporationWalter P Moore
Houston, TX, United States
Responsibilities This Desktop Support role is a new position with our Corporate IT team, where results will matter more than experience. You will be the critical link between IT and the customer and you will be an asset from Day One in a group where everyone is given the opportunity to grow as fast as they show the ability to do so. We are lookin
Job Source: Walter P MooreARES
Houston, TX, United States
The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high degree of customer service, technical expertise and responsiveness. Responsibilities include: Complete software installs, upgrades, and ad hoc projec
Job Source: ARESClearpoint
Houston, TX, United States
TTITLE: Desktop Support Analyst LOCATION: West Houston TYPE: Contract 3 Months contract could go contract to hire RATE: $26.00 - $28.00 Per hour SUMMARY: Our client is looking to add a Desktop Support Analyst to their team. The qualified candidate will provide support to end-users on a variety of issues by identifying, researching, and resolvi
Job Source: ClearpointApplicantz
Houston, TX, United States
This is a onsite role in Houston, zip code 77032 We are working with a Fortune 200 Corporation which provides services and products to the upstream oil and natural gas industry and is one of the world's largest oil field service companies. Looking for a Desktop Support Analyst Required Skills 5+ years of experience in providing desktop support. Gen
Job Source: ApplicantzCareOne
Houston, TX, United States
Job Description Great new Career Opportunity in Long Term Care Pharmacy! Now Hiring - Desktop Support Analyst - Houston, TX Hours: M-F 10am to 7pm and on call coverage every 4th weekend. The Desktop Support Analyst will be responsible for, but not limited to: Identify, diagnose, and resolve Level 1 IT problems related to personal computer ha
Job Source: CareOneDYOPATH
Houston
Job Description Job Description DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer
Job Source: DYOPATHFollett Learning
Houston, TX, United States
Our Story: Since 1873, educators have trusted Follett as a partner in the mission to build confident, independent, and well-rounded students. For administrators, Follett-powered technology can help you track investments, maximize resources, and tap into student data. For librarians, Follett can help you build a diverse collection of print and digit
Job Source: Follett LearningHouston, TX, United States
Responsibilities
As a Senior Desktop Support Analyst, qualified candidates will serve as Level 2 support for PC Help Desk issues. They will be charged with ensuring issues are solved the first time and in a timely manner by monitoring, analyzing, and evaluating the performance of Help Desk resources.
The Senior Desktop Support Analyst will develop and maintain our managed desktop software environment. The candidate must be prepared to be in charge of creating, testing, and deploying workstation images and software packages. Candidates with extensive knowledge of software packaging and deployment would be highly considered.
Resposibilities include but are not limited to:
This position plays a role in all facets of desktop management, including software distribution, security, and asset management.
Prioritization of issues
Manage projects throughout their lifecycle
Provide reports to management on Help Desk activity
Train end-users and provide support for Help Desk Analysts
Travel of 20–30%
Qualifications
Required Qualifications
Minimum of 5 years relevant experience or related degree
Must have experience working in WAN environment, providing end-user support, Installation, and repair of hardware and software.
Superior customer service, communication, and interpersonal skills
Mastery knowledge of Microsoft operating systems (Windows 10+)
Advanced knowledge of data networking, LAN, and WAN concepts
Advanced knowledge of systems security and account provisioning
Proven analytical and problem-solving skills
Highly self-motivated and directed
Experience working in a team-oriented, collaborative environment
Preferred Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, or related degree
Desired certifications: MCSA, GIAC
Experience with Microsoft SCCM
Experience with Intune Endpoint Manager
Experience with Virtual Desktops
Experience using AD/Group Policy to manage a multisite network
Experience with PowerShell, VBScript, and task automation through scripting.
Engineering industry experience a plus
Walter P Moore is an equal employment opportunity employer, and provides equal employment opportunities (including offering competitive compensation and benefit packages) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.
Overview
Walter P Moore is an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, WPM technology and construction engineering services, we design solutions that are cost- and resource-efficient, forward-thinking, and help support and shape communities worldwide. Founded in 1931 and headquartered in Houston, Texas, our 800+ professionals work across 24 U.S. offices and 7 international locations.
Senior Desktop Support Analyst jobs in Houston, TX, United States
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