Operations & Portfolio Insights Consultant
Springfield, MA, United States
Operations & Portfolio Insights Consultant
Strategic Planning & Delivery (SP&D)
Full-Time
Springfield, MA
The Opportunity
The Operations & Portfolio Insights Consultant is a critical role in the Strategic Planning & Delivery team (SP&D) as they are responsible for data management and analysis of SP&D’s portfolio of initiatives that support MassMutual’s short- and long-term goals. Each Operations & Portfolio Insights Consultant is responsible for the data integrity, reporting and analysis at the portfolio level as well as providing Workstream Leads and Initiative Owners direct support at the Workstream level. The data, analysis support executive level decision making and ensure our teams on our track to deliver on our goals.
The Team
SP&D is dedicated to leading enterprise ideation and execution of initiatives to accelerate progress towards our MassMutual aspirations. These aspirations are rooted in the purpose we’ve long held and, in the vision, that we all share: To provide financial well-being for all Americans.
Our mission is to transform MassMutual’s traditional project planning process to be more dynamic, innovative, and streamlined. Focusing resources towards cross-functional strategic initiatives that will accelerate progress towards our aspirational goals and promote success through resilience in an ever-changing environment. SP&D’s framework is designed to drive alignment. We remove barriers to allow for collaborative execution and generate value by fostering a culture of transparency, accountability, and ruthless prioritization to deliver on strategic initiatives.
The Impact
As an Operations & Portfolio Insights Consultant, you will develop relationships with Workstream Leads, Initiative Owners and key stakeholders across the organization at all levels, to manage the data and insights across the SP&D portfolio and operationalize portfolio management governance principles. Your analysis will support the programs, projects and operational components that deliver associated benefits and help meet the organization’s strategic objectives.
With this important role comes key accountabilities and responsibilities which include and are not limited to:
Provide data analysis, reporting, and visuals to support the Head of SP&D, SteerCo, Workstream Leads and the SLT in decision making
Provide thought leadership on how to best operationalize and implement operational efficiency and portfolio management governance principles throughout the evolution of the program
Partner with Wave team and stakeholders to ensure optimized user experience, processes, and data management
Review and analyze execution risk of portfolio by reporting on financial and execution metrics including initiative milestone progress and changes to forecast
Provide analysis to Workstream Lead outlining initiatives that are ahead and/or behind schedule
Gather, analyze, and package data to prepare the Workstream Lead with facilitating huddles, workstream meetings, and/or prioritization and sequencing problem-solving sessions
Escalate issues, concerns, roadblocks as appropriate
The Minimum Qualifications
Bachelor’s Degree Business Management, Operations, Finance or related field
5+ year’s experience with management reporting and analysis using Microsoft Excel and PowerPoint
2+ year’s experience of relevant work experience as a strategic analyst or in a portfolio management role
2+ years experience creating dashboards and using other data visualization tools
The Ideal Qualifications
MBA or 3+ years of work experience of data analytics, statistics, financial modeling and/or complex problem solving
A strong collaborator who demonstrates complex problem solving skills with a focus on the ability to work as a team to best operationalize governance and stakeholder reporting
Familiarity with insurance products and distribution
Experience managing stakeholder-facing platforms and/or data management tools
Strong financial acumen
What to Expect as Part of MassMutual and the Team
Regular meetings with the SP&D Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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