Quality Assurance Compliance Specialist
Billerica, MA, United States
EPM are looking for two Quality Assurance Specialists with extensive experience in compliance responsibilities. The specialist in question will be expected to be On-Site 5 days a week, this would be a non-negotiable! The work would involve experience working with systems such as Trackwise, Veeva or QMS.
Duties and Responsibilities:
Investigates complaints to determine complaint cause, completes Medical Device and Vigilance Reporting in accordance with 21 CFR Part 803 Medical Device Reporting, European Vigilance Reporting.
Performs and/or coordinates complaint investigations and gathering of additional information, working closely with other departments to complete investigation reports
Skills and Knowledge:
Bachelor’s Degree
Minimum of 2 years of experience in Quality Assurance with complaint processing role.
Previous experience in medical device with working knowledge of ISO 13485, FDA 21 CFR 820, European Union MDD /MDR
Must demonstrate the ability to investigate complaints with minimal guidance.
Strong problem-solving skills, critical-thinker, and experienced at investigating and resolving complex issues
Understand basic principles of good technical writing skills
Excellent communication (verbal and written) and interpersonal skills required
Deep Knowledge of product quality systems Trackwise, Veeva e.g.
Previous experience in medical device with working knowledge of ISO 13485, FDA 21 CFR 820, European Union MDD /MDR
Deep knowledge of Quality Systems (CAPA/non-conformances/SCARS)
Please send over your up to date resume and any relevant references
Kind regards,
Marcel
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