IT Systems Analyst (Network)

Chandler, AZ, United States

Salary: $86,049.60 - $124,758.40 Annually

Location : Chandler, AZ

Job Type: Full-time, Regular

Job Number: 2400454

Department: Information Technology

Division: 1280-IT INFRA AND CLIENT SUPPORT

Opening Date: 06/25/2024

Closing Date: 7/23/2024 11:59 PM Arizona

FLSA: Exempt

Job Announcement

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Systems Analyst . The position is scheduled to work 5 days a week, 8 hours per day.

Why work for Chandler?

• Diverse and inclusive environment

• Up to 8 hours paid time off annually to volunteer in the community

• Dress code is business casual, with jeans on Fridays

• 3 medical plans to choose from along with dental and vision coverage

• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual

• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual

• 12 paid holidays per year, plus Winter Break at the end of the year

• Become part of the Arizona State Retirement System with a 100% city contribution match

• City contributions of 1% gross wages per pay period to deferred compensation

• Robust Employee Wellness program with $350 incentive

• Professional development opportunities

• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees

• Free Tumbleweed Recreation Center membership

• Flexible schedule/remote work options (when available)

Who we are

The Information Technology department at the City of Chandler values the importance of Team Chandler and is dedicated to driving innovation to provide extraordinary service to our customers. We harness the power of cutting-edge technology and business automation tools to transform the way we serve our community. Our team coordinates the use of computer technology across various city departments to ensure accurate and timely information is available to citizens, elected officials, management, and staff. We manage technology investments and assets such as the city's enterprise computer network, systems, and applications, and we are committed to continually advancing our technological capabilities. Our responsibilities also include providing technology services and support, consulting, business process analysis, and project management.

Who we are looking for

We are seeking an IT Systems Analyst who is passionate about customer service, teamwork, collaboration, and above all, innovation. The ideal candidate will assist in analyzing, designing, installing, configuring, maintaining, and repairing network infrastructure including routers, switches, firewalls, security appliances, and monitoring/reporting systems. This role is perfect for someone eager to learn and grow in a dynamic and supportive environment.

Key Responsibilities

Assist in analyzing, designing, installing, configuring, maintaining, and repairing network infrastructure.

Support the management and maintenance of routers, switches, firewalls, security appliances, and monitoring/reporting systems.

Collaborate with team members to provide exceptional service and support.

Ensure network security and performance standards are met.

Troubleshoot and resolve basic network issues promptly.

Participate in network-related projects and contribute to team initiatives.

Develop and implement network policies, procedures, and standards under guidance.

Conduct network performance assessments and optimize configurations with supervision.

Assist in maintaining disaster recovery and business continuity plans.

Document network configurations, changes, and maintenance activities thoroughly.

Stay current with emerging network technologies, including cloud networking technologies and industry trends.

Ensure compliance with relevant regulations and best practices in network security and data protection

To view the complete job description, please

Minimum qualifications

A Bachelor's Degree in Computer Science, Information Technology, or a related field.

1-2 years of experience in network support and administration.

Basic knowledge of network protocols, routing, and switching.

Familiarity with network monitoring and diagnostic tools.

Strong analytical and problem-solving skills.

Ability to work independently and as part of a team.

A valid Driver's License with an acceptable driving record.

Or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Desired qualifications

Entry-level network certifications (e.g., CCNA, CompTIA Network+, or equivalent).

Experience with network security appliances and firewalls.

Understanding of basic network security principles and practices.

Knowledge of wireless networking technologies.

Understanding of cloud network technologies and their implementation.

Strong communication skills and ability to interact with end-users and team members.

Willingness to learn and adapt to new technologies and methodologies.

This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available.

An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.

The City of Chandler offers a comprehensive benefits package for full-time and some part-time positions. For more detailed information on the benefits offered, please

01

What is your highest level of education? If you have a degree, in what field?

02

Do you have 2 years of experience in network support and administration? Yes

No

03

Do you have a working knowledge of cloud network technologies? Yes

No

Required Question