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NICE
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The
Job Source: NICENeptune Retail Solutions
Jersey City, NJ, United States
Job Description Job Description Salary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful adve
Job Source: Neptune Retail SolutionsRetarus
Secaucus, NJ, United States
Become Customer Success Manager (m/f/d) at Retarus. Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100 as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus
Job Source: RetarusStorm4
, NY, United States
Customer Success Manager Circular Economy | GreenTech Location: Hybrid | New York An exciting opportunity to join a fast growing start-up on a mission to achieve a 360º ecosystem that empowers upstream and downstream circularity initiatives for 300+ brands globally. They are now looking for a Customer Success Manager with a background in t
Job Source: Storm4Verse Medical
New York, NY, United States
About Verse Medical We're building the software infrastructure that enables hospital-quality care, at home. As healthcare costs have increased, the patient's home has become incredibly important as a site of care. Yet, patients recovering at home are highly underserved. Patients can only get better at home if they receive the high-quality care th
Job Source: Verse MedicalGiftogram
Parsippany, NJ, United States
Giftogram is hiring a Customer Success Manager About Us Let’s face it - it feels good to get paid! Whether you’re a leader who wants to reward an employee for a job well done, a research firm incentivizing and encouraging study participation, or a business thanking a long-time customer for their much-appreciated loyalty, Giftogram is here to help y
Job Source: GiftogramSmartly Job Board
New York, NY, United States
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Succes
Job Source: Smartly Job BoardFlowcode
New York, NY, United States
Flowcode is the offline to online conversion platform, frictionlessly converting fans to brands. Privacy-compliant, ultra-fast, and designed with intention, Flowcode is the number one trusted QR and Offline to Online conversion platform. Founded by the former CEO of AOL and President of Google Americas, we are a team of experienced executives, star
Job Source: FlowcodeNewark, NJ, United States
Customer Success Manager (Remote)
United States of America $125,000–$150,000
OTE
*This post was created on behalf of one of Bravado’s clients.
Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play a crucial role in bringing scale, agility and cross-solution coverage to global accounts. Our client is focused on executing strong and effective digital transformation strategies to set their customers on a path towards success.
Location: United States of America (Remote)
In this role, you will:
- You will drive success through empowerment, modeling our culture, embodying values, and practicing leadership principles.
- Coach teams in defining objectives, enabling success, and fostering adaptability.
- Care for attracting and retaining great talent, understanding individual capabilities, and investing in growth.
- Lead by example in owning operational executive relationships with key customers, partners, and internal contacts.
- Ensure customers recognize planned value, manage potential issues, and expand relationships for cross-sell and upsell opportunities.
- Identify and influence key customer stakeholders, ensuring satisfaction with agreed-upon objectives and outcomes.
- Collect feedback to identify customer patterns, pain points, and expectations, prioritizing resource efforts accordingly.
- Guide the team in mobilizing resources, supporting customer adoption, and delivering and articulating customer value for business growth.
Minimum Requirements:
- 3+ years relevant work experience within customer industry
- 3+ years people management experience
- Business level fluency to read, write and speak English
- Bachelor's Degree/Master's Degree
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Customer Success Manager jobs in Newark, NJ, United States
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