Program Manager

King of Prussia, PA, United States

Description SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: Program Manager

Job Summary:

As an internal Program Manager, you will be responsible for delivering technology projects on time and on budget. You will focus on delivery excellence by demonstrating leadership, strong client and team trust, solid program and project management core skills, and the ability to handle all the administrative aspects of a program and the associated projects. In addition to client-focused program delivery, Program Managers are encouraged to be involved in process improvement activities for the practice.

Travel Requirements:

This will be a remote role based in the Continental United States. You will be expected to travel up to 25% (with a National focus).

Job Responsibilities:

Lead large implementation programs involving a diverse set of technologies across multiple Presidio delivery teams

Drive expected program outcomes in partnership with client sponsor(s) and stakeholder(s)

Establish program governance framework for each program assigned

Lead multiple technology implementation projects simultaneously using Presidio's project management method

Coordinate all program activities with business owners/stakeholders and other support, technical infrastructure, and application teams

Manage relationships and coordinates work between program workstreams including vendors, customers, sub-contractors, and engineering teams throughout various locations

Track and maintain an accurate and continually updated view of the activities and deliverables to ensure all projects within a program are delivered on time, within budget, and meets or exceeds customer satisfaction goals

Assure that the expected service levels are met and that all Statement of Work deliverables meet quality standards

Perform day-to-day management of all phases of the program including, requirements, design, development, test, and deployment

Oversee project managers delivering projects within the program

Manage resource planning and assignments by partnering with internal staff to determine the project approach, staffing, responsibilities, and schedules according to the project timeline

Define team member roles and expectations and ensures effective communication between all parties involved in the project

Maintain program-level budget by reviewing and completing weekly timesheet and expense approvals for program team

Monitors cost to provide accounting support for project time, materials, and services. This may include monitoring carriers and equipment suppliers to ensure that hardware and circuits are tracked and billed correctly

Oversees change management on the overall program scope, according to a predefined change process, to meet program goals

Develops a partner relationship with the client for the long-term benefit of the client and Presidio

Remain up to date on relevant solutions, products, and services by attending internal training/meetings, achieving developmental plan goals, and obtaining or maintaining PM certifications

Actively participates in the development of Program and Project Management practices by participating in internal change initiatives

Required Skills:

Distinctive program management skills

Strong project management, time management, and coordination skills to plan, organize, staff, and direct the overall production of a project.

Demonstrated ability to implement projects successfully on-time and on-budget.

Demonstrated ability to organize and coordinate all project activities assigned to him/her from project planning, to tracking and reporting issues, and status reporting

Effective people management skills including: motivating, developing, coaching, directing, and identifying the best people for the job

Strong customer service, interpersonal, and active listening skills

Strong public speaking and presentation skills with the ability to manage relationships by persuading and negotiating with others

Solid change management skills to influence and lead the project team and customer through the change management process

Results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done

Ability to manage numerous small projects simultaneously

Strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills

Excellent verbal and written communication skills

Ability to sense and forecast problem areas

Ability to travel

Additional Desired Skills:

PMP certification preferred

Program Management certification a plus

Other technical certifications a plus

Education and Experience:

Bachelor's degree or the equivalent work experience and/or military service

10+ years project management and 5+ years program management experience managing multiple projects to successful completion, preferably at a technology solution provider or in a corporate Information Technology department

Proficient in Microsoft Project or equivalent project management tool

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ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit: http://presidio.com

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Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected].

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)