Deployment Operations Project Manager

Fremont, CA, United States

POSITION OVERVIEW:

The Deployment Operations Project Manager is responsible for driving the full cycle of design, scheduling and deployment of collaborative VC Equipment in new or remodeled client offices. Equipment includes audio visual and video conferencing systems, digital wayfinding, production events spaces, specialty demo spaces and more. The Deployment Operations PM partners with facilities and IT to ensure the effective deployment of innovative spaces that help drive collaboration and communication. Deployment Operations PM’s work generally overlaps with and is heavily interdependent on construction work, and the Deployment Operations PM works to ensure ideal site conditions for the installed technology. Lastly, the project management component includes project leadership and being an Subject Matter Expert (SME) on planning, execution, control, financial responsibility and post-project review.

WHAT YOU’LL DO:

Coordinate the collaboration of cross functional partners and 3rd party vendors from project planning to execution/post deployment review.

Prioritize tasks for Deployment Coordinators while supporting the Deployment Engineering team with non-standard deployments.

Lead projects through design, procurement, deployment and commissioning of shared and collaborative IT gear in tech office builds, including the verticals of: Video Conferencing (VC), event production spaces, digital signage, broadcast studios & more.

Provide project stakeholders with a routine status of the deployment project, actively communicating technical issues and risks, and minimizing the impact of these issues and risks through the use of Asana. Posting weekly project updates.

Applying the client standards while determining the design, bill of materials, and drawings for new and remodeled offices, working collaboratively with the design engineers and cross functional partners.

Engage with third party vendors for hardware procurement, scheduling, and integration of systems. Holding outside vendors accountable for proper installation and commitments to contracts such as adhering to schedules & handing over a complete product or project across the finish line.

Regularly perform site visits throughout the lifecycle of the projects

Performs testing and commissioning handovers with third party vendors

Light drafting work in AutoCAD, marking up drawings to convey design intent to other trades.

Participating in Bluebeam sessions during design reviews to sign off on drawings, documentation, RFI’s, etc.

Travel 10-30% of the time

SKILLS & ABILITIES:

Experience with construction drawings and schematics, understanding the functionality and infrastructure requirements for building and servicing client spaces with future proofing in mind.

Experience with leading teams through the design, scheduling, deployment and commissioning phases of conference rooms, event spaces, broadcast studios, digital signage, and other VC type deployments in an enterprise organization.

Effective communication and interaction with employees, clients and colleagues across multiple platforms including but not limited to Workplace Chat, Cisco Webex, email, and tasks.

Troubleshoot and solve project related issues, removing roadblocks for installation crews and construction teams.

Understand and maintain project budgets, adhering to strict guidelines.

Effectively manage multiple projects across multiple cities and regions.

Demonstrate time management skills with attention to detail, identifying roadblocks and next steps proactively.

Understand AV system functionality and installation processes and techniques.

AutoCAD proficiency level: Beginner to intermediate, ability to navigate, mark up basic drawings and adding templates for RCP’s, Elevations & floor plans.

Bluebeam Revu Sessions proficiency level: Intermediate.

Experience with project management software platform in an enterprise organization.

Proficient with Microsoft Office (Word, Excel, Outlook)

WHAT YOU NEED TO SUCCEED:

Certified Technology Specialist (CTS) certification

4+ Years Project Management Experience in a technical field (AV/VC, Networking, Infrastructure, IT Construction, etc.)

Experience with Office Microsoft Suite, Asana and similar PM style applications.

Excellent task management, verbal & written communication skills, combined with relentless follow-up.

Ability to travel domestically and internationally if the projects demand it.

Excels when working in a team-oriented environment and highly motivated to provide a positive user experience. Exceptional attention to detail with a proven ability to consistently and positively contribute in a fast-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently

Strong demonstrated interpersonal and communication skills, a customer-service orientation, and welcoming, helpful attitude. Able and confident to make decisions and be accountable for project deliverables.

Manage outside vendors on design process, integration efforts, adhering to rigid design guidelines.

CAPM or PMP certification preferred

BS or BA degree preferred

WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

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